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- Patni Establishes New BPO Hub for North America March 16, 2010 News Patni Computer Systems has established a new BPO delivery center in El Paso, Texas.
- Hyland Aims to Bridge Online/Offline Worlds with OnBase 9.2 March 11, 2010 Enhancements to the enterprise content management suite include a "full-featured" offline client, Mobile Workflow for BlackBerry and workflow integration with Microsoft Outlook.
- Equitable Life of Canada Uses HP Exstream to Streamline Customer Communications March 10, 2010 News HP Exstream will provide a single software platform for Equitable Life of Canada to create, manage and deliver a variety of communications, in multiple languages , to its customers.
- Allianz Life's Dulka Runs Infrastructure to Meet the Pace of Change February 16, 2010 New VP for infrastructure and application maintenance Andy Dulka emphasizes partnership management, teamwork and agility in support of product, service and the demands of M&A.
- FirstBest Selected as Core Tech Partner on LexisNexis/CIAB Insurance Exchange News
- Software AG Launches webMethods 8 News
- Microsoft Names Susan Hauser to Lead Worldwide Industry Sectors and Global Accounts News
- Lawson Announces Acquisition of Healthvision Solutions
- Allianz Life Names Dulka VP, IT Infrastructure and App Maintenance
- Laserfiche, FileTek Partner on E-Mail Archive Solution News
- Meeting Regulatory and Compliance Requirements Top 2010 Priority in Insurance: DTCC Study News
- Farmers HERO First Notice of Loss Application Improves Service Quality and Efficiency
- Partners Mutual Selects IP Communications Software Suite News
- Homesite Adopts VOIP for Call Center Operations
- Independence Blue Cross Partners with WebMD on Member Site News
- QBE Signs IBM to Strategic Infrastructure Outsourcing Contract
- NAU County Insurance, PEMCO Mutual and TRISTAR Risk Management Sign with Hyland Software News
- Dell Finalizes $3.9 Billion Acquisition of Perot Systems
- Esurance Signs Perot Systems to Five-Year IT Services Agreement News
- QBE Europe Signs Outsourcing Deal With Accenture
- Fixing the Insurance Systems Ecosystem
- Xerox To Acquire ACS for $6.4 Billion News
- Business/IT 'Linkage' Key to Insurer's Adaptation to Changing Marketplace
- CIO: Insurers Must Build Capabilities on the Four Tiers of Architecture News
- Insurers Warm to Flexible Technology Architecture
- Zurich and CSC to Negotiate on $2.4 Billion IT Services Deal
- Guardian Implements Siemens Unified Communication Solution News
- Sybase, Siemens Partner on Workforce Mobility Solution News
- Dell to Acquire Perot Systems for $3.9 Billion News
- Patni Announces Cloud Services Strategy
- HP Exstream 7.0 Targets Streamlined Customer Communications Across the Enterprise
- Millers Mutual Chooses Online Rating and Quoting Solution News
- Pyxis Announces iPhone Support News
- Independence Blue Cross' Operational Control Center Takes a Customer's View of Operational Monitoring
- Conseco To Consolidate Insurance Subsidiaries
- Ex-AIG Employees Might Sue Over Lower Payouts
- 4 Technology Solutions That Sizzle
- Mobile Phones Bring Insurance to Kenyan Farmers
- Hoyer: House Will Pass U.S. Healthcare Reform Bill
- Pegasystems Will Acquire Chordiant Software
- Torus Specialty Selects Duck Creek for Policy Admin, Billing
- Carriers Target Ease of Use, STP to Win Agents' Hearts and Minds
- Jackson National Life Selects Thunderhead NOW
- Narragansett Bay Launches New Homeowner Web Site, Agent Portal
- Thrivent Notifies Members of Breach of Unsecured Personal Information
Billing Systems: A Weapon to Drive GrowthBilling is a critical but often underappreciated aspect of good customer service and retention -- not only for policyholders, but also for agents and distributors. Explore the opportunities and challenges insurance companies face in modernizing their core billing systems.
