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CompetitionSS&C Technologies previewed its CAMRA Syndicated Loans module at the IASA Conference. SoundBite Communications has launched the Intelligent Communications Platform. The talk at the recent ACORD LOMA Insurance Systems Forum in Las Vegas was less about standards and more about the implications for the insurance technology industry of two high-profile merger announcements: Oracle's intention to buy AdminServer, and HP's plan to acquire EDS. AXA Equitable's Performance online analytical and research tool combines industry best-in-class features for financial advisers. Tasked with IT oversight for Sun Life's Asian, Canadian and U.S. operations, Robert Mansbridge brings a worldly perspective to the CIO role. Though the global economy weighs on the minds of insurance CIOs in every market, non-U.S. IT executives will continue to invest in technology in 2008. But their spending priorities reflect the unique challenges of their local markets. By developing a regional SOA-based architecture, CIO Mark Wales has given ING Asia Pacific business units more value from the enterprise IT function. Who are some of the insurance industry's most outstanding technology executives in Europe, Asia, South America and Canada? Etienne Aubourg, CEO of AXA Technology Services, applies the lessons of manufacturing to AXA Group's Paris-based global technology organization. American Republic Insurance will implement a suite of Callidus sales performance management solutions. Majestic Insurance Company will use the iPartners Insurance Scorecard business intelligence (BI) system. Blue Cross and Blue Shield of Florida creates retail stores to sell health insurance and other coverage directly to individual consumers. Having already realized the benefits of mobile technology within their claims operations, many insurers are looking to bring mobility to their sales forces, as younger agents and consumers demand more functionality via their handheld devices. At Insurance & Technology's Executive Summit 2007, insurance technology executives learned about the challenges of serving the younger Millennial customers and workers; the changing nature of globalization; speed to market; and the potential of Web 2.0 and social networking technologies to transform their businesses. A report by the McKinsey Global Institute outlines the power of four global "financial power brokers" -- oil-rich countries, Asian central banks, hedge funds and private equity firms, which are all becoming increasingly active in the financial services and business technology industries. Nationwide seeks to engage Web users and provide value-added services with social media and Web 2.0 campaign. Kanawha HealthCare automates data mining, saving clients millions and improving care. Financial services companies are analyzing rising data volumes with predictive analytics to glimpse the future and segment consumers, build stronger customer relationships and reduce fraud. Items under the risk umbrella such as security, privacy, suitability, will no longer be treated as isolated efforts. It's going to be all about rapid rollout of services — prioritized by customer demand and focused on capabilities — that differentiate in the market.
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