Electronic Commerce
 WellPoint Launches Mobile Provider Directory May 29, 2008
WellPoint has launched a mobile version of its online provider directory -- an early indicator of where the health insurance industry may focus customer experience initiatives going forward.
New York Life Adds Interactive Features to Its Consumer-Facing Web Site May 27, 2008
Building on its industry-recognized consumer Web capabilities, New York Life has added interactive and assistive functionality to its consumer-facing Web site.
Skywire Unveils Ingage May 20, 2008
Skywire Software has introduced Ingage, a Web-based data capture application.
Insurers Seek Balance in Web 2.0 Projects April 02, 2008
As insurers embark on Web 2.0 projects and initiatives to engage consumers, they need to balance their own goals with the desires and expectations of their customers.
Goodmail Launches CertifiedEmail PS March 18, 2008
Goodmail has released CertifiedEmail Paper Suppression (PS) to provide proof of the successful delivery of critical e-mail messages to specific recipients.
Undersea Cable Failure Demonstrates Internet’s Vulnerability March 05, 2008
The recent breakdown of the global undersea fiber-optic cable network demonstrates the vulnerabilities of the physical infrastructure upon which offshore outsourcing relationships depend.
One on One With Robert Mau, Vice President, eBusiness, Medical Mutual of Ohio December 06, 2007
Medical Mutual's online strategy is as much about user-friendly information access as it is about effective online transaction capabilities, as exemplified by the health insurer's iHealth personal health record.
Introducing Eileen Slevin: New York Life’s New CIO Plans For The Future November 20, 2007
Eileen Slevin, who recently replaced Judith Campbell as New York LIfe's CIO, will draw on extensive project management experience and background in shaping the company's e-commerce accomplishments and business resilience capabilities as she develops the mutual's IT strategic plan.
Tripathi Continues IT Transformation at Harleysville November 14, 2007
Harleysville Insurance CIO Akhil Tripathi has implemented two new policy administration systems since 2006, earning the carrier a reputation as technology leader along the way.
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Face-to-Face Events:
November 2-5, 2008
Insurance & Technology's 10th Annual Executive Summit
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WHITEPAPER
ACORD Made Easy with XQuery
Learn how DataDirect XQuery helps organizations quickly and cost-effectively implement ACORD-based standards and maintain compliance. A high-performance, scalable XML solution, DataDirect XQuery dramatically improves developer productivity and enterprise deployment timelines.
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| RESOURCE CENTERS |
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Policy Administration Resource Center
Policy administration has become the focal point of many insurance companies’ hopes and goals – in terms of gaining more insight into policyholders, and improving loyalty/retention – as well as their most difficult challenges, in terms of legacy systems issues, compliance and information management.
Outsourcing Resource Center
Find out from industry leading analysts what kind of value and cost savings outsourcing can provide to insurance companies by visiting Insurance & Technology's Outsourcing Resource Center, which also provides outsourcing best practices, timely research, case studies and more.
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