11:32 AM
Health Net Releases iPhone App
Los Angeles-based health plan Health Net has released an app for the iPhone and iPod Touch.
The app includes access to health plan details such as ID numbers, effective dates, deductible and copayment levels and schedule of benefits information; information on health care providers who contract with Health Net; mobile versions of ID cards for all covered family members; and a help center with frequently asked questions.
The plan expects to extend the capabilities the app in the near future to include secure access to members’ personal health histories and private chat sessions with customer service representatives, Juanell Hefner, chief customer services officer, says in a statement.
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio