TriZetto Expands BPO Services

In addition to adding front-end processing, enrollment, billing and claims administration capabilities to its suite, the company is making these services available on demand.

Greenwood Village, Colo.-based TriZetto has added front-end processing, enrollment, billing and claims administration capabilities to its business process outsourcing services. The company has also released an on-demand delivery option for these alternate administration platform services.

The expansion leverages resources and technology from Tela Sourcing, which TriZetto acquired in August.

"This is a critical time for expanding our range of BPO services to help our customers be more strategic in how they meet the compression on budgets that comes with healthcare reform; by decreasing administrative spend, payers are better prepared to meet new medical loss ratio requirements," Brij Sharma, TriZetto's SVP of services, says in a statement. "This represents the first of many anticipated new healthcare service offerings that leverage TriZetto and Tela's strengths and unique assets."

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio