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Management Strategies

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XL Insurance Names COO

Former Zurich exec Michael Garceau will oversee operations for the company's North American P&C business.

XL Insurance has named Michael Garceau COO of its North America Property & Casualty unit. Effective November 8, Garceau will work out of the company's New York office, reporting to chief executive Seraina Maag.

Garceau will manage the operational functions for business units including property, excess and surplus; environmental; excess casualty; international casualty; risk management; upper middle markets, North America programs; and XL GAPS, the loss prevention consulting unit. He will guide the allocation and development of support resources; oversee expense, performance and IT management; uncover growth opportunities and lead the budget and planning processes and implementation of strategic projects.

"By centrally coordinating our efforts under the direction of this new COO position, we plan to maximize the use of resources and streamline our processes. Mike will play a pivotal role in assuring that operational support is well-coordinated and working effectively and efficiently to support our underwriting activity and service delivery to our brokers and clients," Maag says in a statement.

Garceau had been SVP and head of North American Underwriting Support and Service for Zurich Financial Services before joining XL.

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

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