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Process Optimization: P&C Insurers Must Work Backwards to Move Forwards
P&C carriers can gain immediate benefits from process optimization, including increased productivity and capacity, along with improved cost control and risk management.
Torus Insurance Announces E-Commerce Division
The specialty insurer has appointed a single leader for all lines written through its ESCAPE portal.
Insurers Bring Need For Speed To Agent Channel
Insurers and their agents are developing new products and processes that meet consumers' expectations for transactional efficiency.
Allstate Dives Into Mobile Claims Photos
The insurer's new QuickFoto Claims capability is available in 10 states.
3 Ways Insurers can Capture and Retain Millennials
This group is a high use of data-rich social and mobile technology, but insurers must be transparent as well to get value from it.
How Insurers Can Adopt Advanced Mobile Technology
Mobile is more than mobile apps: Advanced cellular-based technology provides insurers with opportunities for better service and underwriting.
Collaboration Pays Off With Western & Southern's Web-Based Needs Analysis Tool
Thin client, HTML-based tool, which received a 2013 SMA Innovation in Action award, is improving sales performance and compliance.
4 Ways to Find the Most Valuable Policyholders
Advanced analytics are crucial to identifying customers with the highest lifetime value.
How Listening to Customers Helps Small Insurers Beat Big Ones
Though more than $4 billion is spent on auto insurance marketing, mostly by big players, tech can help smaller insurers stand out and build affinity.
Insurers: Stop Worrying and Learn to Love Smartphone Telematics
The industry must be proactive in adopting smartphones to power usage-based insurance programs.
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