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Adaptable Technologies
Increasingly, the insurance industry depends on flexible and responsive technology.
Wireless, Real Time And Online
In the year ahead, marketplace dynamics will drive the agenda for CIOs more than ever.
Aon’s Dail Straddles Worlds
Aon's Baljit Dail has added global CIO duties to his responsibilities as executive vice president and chief administrative officer.
An Eye on the Future
Industry association executives speculate on the most important issues and challenges facing the insurance industry in 2007.
It’s Still About the Customer
Customers have more options than ever before, so they're pushing insurers to improve the way in which they run their businesses.
Se Habla Español
WellPoint launches online Spanish-language health appraisal tool built with WebMD, and Hispanic cultural and linguistic expertise.
Online Transformation
New Web site offers John Hancock Annuities clients and advisers portfolio administration Web tools and easier access to information.
Understanding the Online Customer
Life insurance sites perform poorly in cross-industry comparisons. But the good news is, some carriers provide examples of excellence for others to emulate.
CIGNA Site Gives The Public More
Leveraging a decade of insight into user interaction and aiming at cross-industry usability standards, Philadelphia-based CIGNA has revamped its public Web site. The 16-month development effort added information and tools within an improved navigational approach, designed to let the public at large get a taste of the information and functionality that CIGNA plan members enjoy.
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