Insurance Web Portals and Online Self-Help
Sites such as Barnes & Noble's Quamut show that there's growing demand on the Web for trusted, expert advice. Why couldn't a carrier leverage its brand recognition and create a Web site for trusted insurance information?
Predictions: More Hurricanes in 2008, Ice Age to Follow
"Companies should not be resting on their laurels when developing risk management strategies and determining prices. Instead, insurers need to factor in issues surrounding climate change and must look to incorporate long-term weather trends into their pricing," says Tom Hettinger, managing director, EMB America.
NFS Standardizes Reporting on WebFOCUS
Nationwide Financial moves to consolidate enterprise operational reporting onto a single platform, leveraging the latest release of Information Builders' WebFOCUS.
Liberty Mutual to Acquire Safeco
Liberty Mutual Group has entered into a definitive agreement to acquire Safeco and significantly expand its Agency Markets business unit.
MassMutual Launches New Recruitment Web Site
MassMutual has launched a new video-intensive Web site aimed to recruit potential employees and agents, especially those currently based outside the financial services industry.
Alignment From The Top: Great CEOs and CIOs
As much progress as CIOs have made over the last decade in making their mark on strategic direction, their ability to bring their influence to bear remains dubious. That being the case, "it is critical that the ultimate strategic leadership of the insurer -- the CEO -- understand the potential enablers IT brings, since they are often the only leader that can get past the tyranny of the ROI model," says Chuck Johnston of Oracle.
Survey Says Wall Street Likes Insurance IT Spend
Among the survey's surprising findings were P&C and life insurance analysts' bullishness on operational efficiency or "transformational" programs - which at 77 percent ranked only slightly behind share buybacks (83%) and well ahead of product and service innovations (56%) in respondents' identification of important uses of capital.
Allstate's Savvy Online PR
Allstate has not only made use of the preferred communication channel of anyone likely to care about these matters but has done so while releasing a staggering amount of internal documentation. That will make a positive impression on those who will dig no further, as it makes the material available for those who will dig and sets a precedent for greater corporate transparency at a time the public is clamoring for it.
Insurers Seek Balance in Web 2.0 Projects
As insurers embark on Web 2.0 projects and initiatives to engage consumers, they need to balance their own goals with the desires and expectations of their customers.