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What’s So Funny About Insurance?
Cable, Tivo, the Internet, blogging, changing demographics and globalization are among the many and diverse factors that are transforming the media business.
Real Time Is Real
Today, we are in a real-time world, and XML enables this environment. Through the use of ACORD XML for Life and Annuities, P&C/Surety, and Reinsurance, information flows instantaneously over the Web. As a Celent Communications analyst has observed, "ACORD XML seems to strike the right balance between richness of data and ease of implementation."
Attracting Independent Distribution by Improving Speed to Market
While ease of doing business is vital, producers continue to cite product selection as the prime driver of their choice of carrier. For most insurers, designing competitive products isn't the issue. Rather, insurers struggle to support innovative product designs in a timely and cost-effective manner.
Analysis from Watchfire/ GomezPro: Addressing Customers’ Claim Needs Online
Auto insurance carriers' are focusing on building a Web site that easily and intuitively supports the varying needs of individual tasks. At no time is this more important than when a policyholder has just been in an automobile accident.
A Crystal Clear View
Managing multiple agency channels across lines of business can leave the field force struggling with disparate messages and prevent it from seeing the big picture.
Partnership Potential
Integrated services and flexible architectures are driving down distribution costs.
Navigating Distribution Channels
Access to critical business data can provide distribution channels with a holistic, connected view of the business, increase sales productivity and help retain skilled producers.
Laggards No More
Since the first online purchase occurred some 10 years ago, e-commerce has grown into a $140 billion business.
Hansen Optimizes IT Assets
In his new role as VP and CIO of Horace Mann Educators Corp. (Springfield, Ill.; $56.3 million in 2004 net income), Mark Hansen plans to leverage his experience in applying IT assets to business problems.
Road Warrior
Insurers looking to improve communications with and productivity of their field agents, while providing them with durable, functional technology, have a new choice in the tablet PC market.
CIGNA Takes Bite Out of Claims
CIGNA Dental (Plantation, Fla.) has teamed with Post-N-Track Corp. (Middletown, Conn.), a provider of Web-based transaction exchange solutions for the healthcare industry, to provide a new Web solution for the submission of claims.
Back To Business
E-mail Archiving Service; High-Volume Web Platform; Automated Control Reporting
Improving Customer Insight: A Road Not Often Traveled
To meet today's speed-to-market mandates, insurers need to take a new tack in their efforts to maximize customer information.
We Can’t Take Your Call
RBC Liberty addresses state and federal Do Not Call compliance with Gryphon Call Advisor solution.
Slow Learners
Though the insurance industry continues to grapple with the challenges of eliminating paper from critical business processes such as sales, policy processing and claims, evidently the world of academia already has figured it out.
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