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News & Commentary
Content tagged with Channels posted in December 2012
Zurich Taps Pegasystems for Commercial Underwriting Process Solution
News  |  12/21/2012  | 
The global insurer seeks to reduce the complexity of its employee work environment in order to enable staff to better serve customers.
BYOD a Strong Contender for Story of the Year
Commentary  |  12/14/2012  | 
Insurers and vendors alike recognize the pressing need to develop solutions for business users on mobile.
10 Burning Questions from 2012: What Happened?
Slideshows  |  12/13/2012  | 
A year ago I&T identified several tough questions we predicted the insurance technology industry would have to confront in 2012. What happened and how much clarity did we get?
Google Maps Back on iPhone
News  |  12/13/2012  | 
Google's navigation tool has returned to the iPhone, months after Apple's home-grown mapping service flopped, prompting user complaints, the firing of an executive and a public apology from Apple's CEO.

How John Hancock Met Distributors' iPad Demands
News  |  12/12/2012  | 
The company's distribution arm, through compromise and innovation, launched an iPad app to help its advisors sell better to clients.
Curb-Side Lessons for Self-Service
Commentary  |  12/9/2012  | 
Self-service options can sometimes lead to unintended consequences, and so any attempted improvement should be subject to some testing of how the new efficiency works out within the larger customer experience.
5 Stories That Rocked The Insurance Technology Industry in 2012
Slideshows  |  12/6/2012  | 
Everyone knows what the No. 1 insurance story was this year, but there were a number of other events or trends that emerged in 2012 that will ripple through 2013 and beyond.
4 Questions Insurers Should Ask about Data-Driven Marketing
Commentary  |  12/3/2012  | 
As we move beyond the classic definition to the challenge of collecting and storing the data, a new problem arises: How do we bring together the disparate data sources and rationalize them to a single individual?

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