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Study: Online Transaction Gaffes Push Users Into Rivals’ Arms
A full 88% of online customers have experienced problems completing transactions. Many admitted in a survey that it makes them wonder if companies can handle security any better.
9/11 and the Insurance Industry: Five Years Later
Insurers and industry analysts reflect on how the events on September 11, 2001, changed the way insurers use technology and manage risk.
Straight-Through Service
Western Reserve Group makes a long-term commitment to straight-through processing, starting with enabling online business submission for agents.
From Auctions To Insurance
U.K. insurer Norwich Union (Norwich; US$373.6 billion in total assets) and electronic auction house eBay (San Jose, Calif.) have launched an online insurance center in an effort to boost sales through Norwich's online sales channel.
Thrilling Service
To maintain its dominant position in Maine's workers' compensation market, Maine Employers' Mutual Insurance Co. leverages IT to improve service for its agent customers.
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Blue Cross of Idaho taps Network Chemistry application to control rogue wireless usage.
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