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Prudence Over Paranoia: Using Wireless LANs Securely
Wireless local area networks are proliferating both within enterprises and in public spaces, giving employees greater flexibility and availability. Those benefits carry risks, but a prudent approach to wireless LAN can neutralize the threats.
Document Sciences Aims to Acquire Objectiva
As part of a deal calculated to diversify its revenue streams and expand its breadth of solutions, Document Sciences Corp. has signed a letter of intent to acquire the remainder of global software development services company Objectiva Software Solutions.
INSURANCE VALUE THROUGH TECHNOLOGY, PART I:CUSTOMER EXPERIENCE MANAGEMENT - Building more effective relationships through technology
In this, the first of a series of four articles, David Holtzman of BusinessEdge discusses customer experience management (CEM). CEM's aim is to develop personalized experiences by providing a view into the insurance enterprise from the outside in.
Widows Stays Strong
After its demutualization and acquisition by Lloyds TSB, Scottish Widows strives toward strength, reliability and innovation.
P&C Carrier Gets Down to Business
Providence Washington Insurance improves the usability of its business intelligence reports with tools from Cognos.
E-Sales Appeal to Young
Willingness to make insurance purchases via e-mail and Web sites is expected to grow as younger consumers age.
Lawmakers Push Insurance Tech
Illinois bill addresses electronic notification of cancellations.
Evans
Web-based CLAS; EReinsure/Hannover; GLIC Relaunches Site; Nationwide's ICR Tool; Online Applications
Bush Creates Health IT Post
First position of its kind to focus on establishing infrastructure.
The Hartford Boosts E-Service
Carrier uses Web to add electronic FNOL, expedite status report requests.
New Contracts
HMSA Picks Verity; FergTech Contract; Winterthur/FileNET; Independence/FMG; BCBSSC Taps Esker
Where the Jobs Are
Concerns about job losses in the insurance industry have been heightened with the renewed focus on outsourcing.
An Insurance E-Commerce Tale of Two Worlds
Traditional and direct insurance carriers have approached the online world from two different angles. The one thing they have in common is that they have both built online presences and strategies that are too rigid and promote one channel at the expense of another.
A Framework for Designing an Effective e-Signature Process: Part III -- Proving an Electronic Signature
The final installment in a series of three articles addressing the opportunities presented by The Electronic Signatures in Global and National Commerce Act ("ESIGN"), this piece, authored by Brannon D. Anthony and Michael P. Bruyerel, addresses proving an electronic signature.
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