John Hancock Launches Unified iPad App
Borne out of an employee competition, the app has different capabilities depending on whether the user is a customer, financial advisor or benefits manager.
Chubb Opens Online Forum on Risk
Risk Conversation includes loss prevention information, blogs and risk assessment tools that help users identify, understand and mitigate a variety of risks.
Rethinking the Single-Platform Policy Admin Strategy
Consolidating down to a single policy administration system would be a dream-come-true for many insurance CIOs, but given the capabilities of modern systems architecture, it's not necessarily the right objective.
The 80/20 IT Spending Trap
We talk about legacy a lot in the insurance industry. Is it holding you back from devoting your budget to innovations you'd like to make?
Can Social Media Save Life Insurance?
Let's be honest: Selling life insurance is about getting people to buy something related to their death, and who wants to think about that? More insurers are looking to begin that talk with prospects by turning to the most conversational technology available to them.
Allianz Life Names Jeff Palm CIO
Palm was most recently managing director-technology at from RBC Wealth Management (Minneapolis). Palm formerly held senior leadership roles in technology at Fingerhut/Federated, American Express, and Booz, Allen & Hamilton.
13 Keys to Mobile Claims Success
Pioneers in the mobile claims space, including trailblazers Farmers, 1st Guard insurance and USAA, share the best practices every insurance carrier must consider when building next-generation claims platforms.
Which Insurer Do Customers Trust Most?
The Temkin Group just released the results of its 2011 Trust Ratings, based on a poll of 6,000 U.S. consumers about 143 companies across 12 industries, and readers may be shocked to see an insurer in the number-one spot.
Meet Insurance & Technology's 2011 Elite 8 Honorees
Insurance & Technology's 2011 Elite 8 honorees exemplify the qualities and skills required of today's senior insurance technology executives to lead their organizations' efforts to create business value and distinction.
CIOs' Favorite Tech Gadgets
You don't get to the elite level in the information technology industry without being a techie at heart. The 2011 Elite 8 reveal their favorite personal gadgets.
Elite 8 2010 Honorees: Where Are They Now?
Insurance & Technology caught up with many of the 2010 Elite 8 honorees to see how current challenges have reshaped their focus and responsibilities in the year since their recognition.
From IT Cost Manager To Business-Savvy CIO
The opportunities for CIOs to increase their contributions by leveraging IT to create sustainable business value have never been greater, says Harvey R. Koeppel, Executive Director of the Center for CIO Leadership.
4 Top Issues for CIOs in 2012
What will set apart elite insurance IT organizations from the rest? I&T takes a look at the four areas in which insurance CIOs must differentiate their technology departments and capabilities in the next year.
Will You Spend Too Much on Your Transformation Initiative?
While insurers are typically prudent about solution selection, they often short-cut the contract phase for solutions whose pricing can be "all over the map." Spend consultant Jeff Muscaralla of NPI offers the three "Rs" of transformation cost control.
Groupe Promutuel Standardizes on Guidewire's ClaimCenter
The Quebec-based P&C insurer will standardize on ClaimCenter across its 27 independent member companies in order to enable consistent, high quality customer service and enhance its vendor management capabilities in support of an improved customer experience.