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Assurant Health Names Nationwide Vet Chief Sales Officer
The specialty health insurer is looking for a new distribution strategy.
Folksam Drives “Nurtured” Customer Relationships Through Co-Developed Customer Interaction Hub
Through the application created in collaboration with Infor and Forrester, the Swedish mutual insurer anticipates better management of sales leads and tailored customer communication in real time.
Skydiving Cats Broadcast Insurer’s Customer Intimacy Strategy
Folksam's invitation for customers to suggest advertisements had amusing results, but the insurer's customer intimacy is also demonstrated by its collaboration with vendor Infor to create a new Customer Interaction Hub.
Weathering the Storm: Hurricane Sandy Validates Philadelphia Insurance Companies' Business Continuity Plan
After a strong performance during Hurricane Irene in 2011, PHLY made further improvements to ensure that Hurricane Sandy caused no interruption of normal business, relates CIO Alfred Goxhaj.
Bring It On: With Eye on the Future, AIG Returns Core Insurance Operations to AIG Brand
With eye on the future, AIG returns core insurance operations to AIG brand; "AIG as a global insurance brand is back," declares president and CEO Robert Benmosche, in explaining new branding and "brand promise" strategy.
New BlackBerrys Coming Jan. 30: RIM
Research In Motion Ltd
plans to introduce its new line of BlackBerry 10 smartphones on
Jan. 30, the company said on Monday, giving investors a measure
of confidence that the long-awaited devices are nearing
completion.
Physicians Plus Insurance Drives Healthcare Engagement with Smartphone App
PPlus has adopted RxEOB’s emWellics mobile platform on the rationale that providing members with tools that fit their mobile-influenced lifestyle will help them to be more engaged in their healthcare and more supported in their personal health maintenance.
Insurance CIOs Embrace Their Role as Marketers
Transamerica Brokerage president and CEO Michael Babikian spoke at Insurance & Technology's Executive Summit about his time as a CMO and why it was so important that he was aligned with IT. But he wasn't the only one who mentioned the importance of the marketing-IT relationship.
The Good, Bad and the Ugly at PCI 2012
The PCI conference was an opportunity for IT leaders to compare and collaborate on such things, including success stories and cautionary tales.
Why Insurance is Like Victoria's Secret
At the 2012 Insurance & Technology Summit, CUNA Mutual CIO Rick Roy told the audience that the company's direct-to-consumer strategy is based on some very unlikely sources.
Allstate Won't Apply Hurricane Deductibles for Sandy Victims
Allstate and Allstate New Jersey say tropical cyclone and hurricane deductibles on property policies will not be applied for Northeast and several Mid-Atlantic states affected by last week's superstorm.
Sandy's Aftermath: Dispatches from Hoboken, New Jersey
Sandy's Aftermath: ispatches from Hoboken, New Jersey; reflections on community, loss, and the possible role of the insurance and banking industries.
Torus Leverages Portal Tech for Expanded Small Business Strategy
The global specialty insurer has adapted its industry-leading ESCAPE portal capabilities from its beginnings in excess casualty to commercial E&O and healthcare/medical professional liability.
Sandy Illustrates Need for Better Claims Mobility: Aite's Applebaum
Claims technologists reported dissatisfaction with mobile capabilities before Sandy – and the catastrophe will only highlight the need, says Aite Group's Stephen Applebaum.
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