Content tagged with Policy Administration posted in April 2003
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ANALYSIS FROM GOMEZ: CHANGE-QUOTING SERVICES CAN DRIVE INTERNET CHANNEL ADOPTION
The Gomez Q1 2003 Internet Insurance Carrier Scorecard reveals 88 percent of Scorecard firms offer the ability to change a driver, vehicle, address or coverage level/deductible via the online channel.
PRIVACY CONSIDERATIONS ARE LINCHPIN OF SUCCESSFUL WEALTH MANAGEMENT STRATEGY
As the wealth management concept becomes a significant shaper of distribution strategies, there are several regulatory and legal considerations companies must address as they work to broaden their portfolios.
PORTAL STRATEGIES EMPHASIZE EFFICIENCY, EDUCATION
MetLife aims to make the Internet the channel customers prefer, according to vp Sachin Shah, who, with Anthem's
Mark Boxer, SVP, e-business, spoke about "The Next Generation of Portals & Self-Service."
Delivering on Self-Service
Although self-service can reduce administrative costs and improve information access, insurers shouldn't underestimate the task of actually getting customers to adopt it.
Perspectives on Service
On the Record with Jan Franklin, vice president and CIO, Farmers Insurance Group.
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