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NEW TECHNOLOGIES HELP KNOWLEDGE MANAGEMENT GROW
New advancements in technology and methodologies may signal that knowledge management is ready for broader acceptance in the insurance industry.
CGE&Y PARTNER WITH CARCO FOR FRAUD DETECTION TECH.
In a deal aimed at increasing the automation of CARCO Group Inc.'s fraud detection tools for easier insurance company access, global management and IT consultancy Cap Gemini Ernst & Young has formed an alliance with CARCO, a provider of investigative and security-related business information services.
SUNGARD EYES GLOBAL OPPORTUNITIES WITH SHERWOOD ACQUISITION OFFER
With its sights set on expanding the portfolio of products offered by its SunGard Insurance Systems operation, the board of SunGard Data Systems Inc. made an offer last week to acquire Sherwood International Plc for £65.1 million.
MICROSOFT TAPS MARONEY TO HEAD INSURANCE BUSINESS
Dennis Maroney, a long-time insurance executive, has joined Redmond, Wash.-based Microsoft as managing director for the insurance industry within the company's Financial Services Group. He will assume responsibilities that previously were handled by Kevin Kelly, who now is overseeing business development for Microsoft's entire Financial Services Group.
ANALYSIS FROM GOMEZ: ASSESSING METLIFE’S FORAY INTO ONLINE P&C POLICY MANAGEMENT
MetLife recently launched its first password-protected P&C policy administration site to the general public. The site provides auto and home policyholders access to a multitude of information online, ranging from policy information and billing detail through claims status.
HIPAA Compliance Eludes Many Carriers
Study says many health organizations are transmitting client information without the proper safeguards.
Redefining BC Best Practices
Almost two years after the 9/11 attacks, experts say a sound business continuity plan relies on testing, testing ... and more testing.
Predictable Precision
Process maturity and joint ownership of technology delivery drive Allmerica Financial's new business growth strategy.
Cross-Selling: Creating the Right Blend
Insurance companies seeking cross- and up-selling success face "apples-and-oranges" challenges. Focusing on similar products is more likely to bear fruit.
Tailoring Healthcare with IT
At Blue Cross Blue Shield of Minnesota (Eagan, MN, $1.8 billion in assets), John Ounjian, chief information officer, says that his company is leveraging IT to meet the ever-higher expectations that customers have of their insurance provider, while also working to reduce costs.
CAA Replaces Ailing System Just In Time
When an older imaging system reached capacity limits, CAA Insurance turned to FileNet.
Short Timeline Doesn’t Daunt LTC Partners
Hancock/MetLife greenfield builds infrastructure in three months for federal LTC program.
Tech Fair Boosts Interaction
By creating a forum for showcasing IT achievements, AXA Financial improves morale and collaboration.
Policy Admin
A new product in the indurance industry
MoneyMentor Tries 'Edutainment'
ING's consumer portal combines entertainment and education.
Cyber News
A recent listing of e-commerce-related news briefs.
New Contracts
A listing of recent insurance company/IT provider contract announcements.
New Health Models Stress Carriers' IT
Health insurers are scrambling to enhance systems to accommodate the consumer-directed healthcare model.
CAREFIRST EXPANDS RELATIONSHIP WITH RUSSIAN OUTSOURCING PROVIDER
Building on an existing outsourcing and co-development relationship, CareFirst
BlueCross BlueShield awards an additional number of projects to EPAM, an outsourcer
that connects teams of Russian developers based in Moscow and Minsk with corporate
clients.
CHUBB’S PERNO BRINGS CUSTOMER PERSPECTIVE TO TIG
Having freshly retired from Chubb & Sons in March, industry veteran Joseph V. Perno
has taken an advisory position with UK-based insurance software solutions firm The
Innovation Group (TiG).
TESTING ENSURES ACCURACY OF UNUMPROVIDENT QUOTES ON IPIPELINE
As part of an effort to ensure the accuracy of long-term care insurance quotes that
reach wholesalers and agents who subscribe to iPipeline's Web-based quote engine,
UnumProvident has run test plans against rating and contractual information related
to its current long-term care product series.
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