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Standards Boost Customer Service Performance
Agents and brokers know that effective technology deployment is a key factor in increased customer satisfaction and prefer insurance carriers who can deliver "ease of doing business" to them and their customers. Adoption of electronic standards throughout the industry is making an increasing contribution in insurers' ability to do so.
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Location Intelligence; A Safer Safe; Automatic Improvement; Rockford Bets on Horizon; Turning Lead(s) To Gold; Get the Picture
New and Improved
Sompo Japan Insurance Company improves its policy administration system's ratio of maintenance cost to functionality by upgrading to Insurity's Web-based Commercial Intellisys solution.
SOA Score
AAA Carolinas achieves rapid ROI by leveraging IBM WebSphere to tie together policy admin and document management.
Beacon Selects PCMS Atlas System
Beacon Insurance Group (about $50 million in annual premium) selected Property & Casualty Management Systems' (PCMS; Dallas) Atlas policy, claim and billing administration system to support the Wichita Falls, Texas-based insurer's transformation from a one-segment, one-state company to a more diverse, regionally oriented carrier.
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