Content tagged with Channels posted in December 2011
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Bring-Your-Own-Device a Reality for Large Financial Institutions
Good Technology research shows financial institutions, including insurance, well ahead of other sectors in terms of bring-your-own-device policy adoption and supporting those employees who choose to do so.
Aviva Risk Management Solutions Pilots Tablet-Based Risk Assessment App
The SOLAR PlayBook App enables Aviva's 120 risk advisers to process technical risk information about commercial premises on site using pre-loaded Blackberry PlayBooks.
Insurers Have an Opportunity to Differentiate Through Greater Transparency
Individual carriers can benefit by better explaining their comparative advantage, and the whole industry will gain from better explanation of how insurance works.
Accenture's Insurance Technology Trends for 2012, Part II
John Del Santo, managing director of Accenture's global insurance practice discusses four technology trends for 2012: "reflexive" IT security, a risk-based approach to data privacy, social media platforms to drive customer interaction, and a focus on user experience.
4 Ways to Ruin the Insurance Customer Experience
Carriers talk a good game about customer experience, yet a great insurance customer experience remains elusive. But there's no need to suffer through trial and error. Here are the four most important mistakes carriers must avoid in order to keep their customers happy.
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