In a study of the current state of insurance agent adoption of technology, IVANS finds that 84.3 percent of agents prefer to work with carriers they consider "aggressive" in their use of new technology.
MasterCard Intends To Take TowerGroup Global
With a goal of expanding its payments expertise into broader financial services technology consulting and advisory services, MasterCard Advisors will acquire research and consulting firm TowerGroup from Reuters.
A Game of Strategy
Chess has been called "the game of kings," but in the case of Ricardo Garcia, it's also the game of an insurance technologist.
Clauson Heads Group IT At Mutual of Omaha
Following a three-year leadership role in information security at Mutual of Omaha, Steve Clauson has taken on the responsibility of leading all information services activities in support of the carrier's group benefit services operations and I/S customer service.
Technology and the Urge To Merge
Whether buying a smaller company at bargain prices or participating in a massive "merger of equals" deal, insurers must carefully evaluate IT compatibilities and costs.
Reporting for Duty
With a focus on cultivating its employees, Minnesota Life has remained innovative while supporting growth.
Uncovering Offshore Secrets
Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration.
Compliance as Opportunity
Regulatory compliance demands force insurers to dedicate scarce resources, but meeting those demands can be the occasion to accomplish worthwhile IT goals.
Growth With Efficiency
Louisville, Ky.-based Humana, Inc., one of the nation's largest publicly traded health benefits companies, has a history of using technology innovatively while keeping a tight rein on escalating medical costs.
OIT Gives FMB Workflow Boost
Motivated by the vulnerability of paper records, Farm Bureau Mutual finds greater efficiency through Docfinity document management solution.
AXA Agent Front-End Launch
Webstation application gives financial advisors fingertip access to comprehensive sales-related information and functionality.
AIGT Tackles Mass Auto
Taking on the unique difficulties of processing Massachusetts personal automobile insurance, AIG Technologies (AIGT) has developed MassXpress.
Health Insurer Signs CSC
Seeking to simplify systems and improve speed-to-market, Livonia, Mich.-based health insurer American Community Mutual Insurance Co. has signed a seven-year, $12 million contract for software and services with CSC.
Now that there are some faint but recognizable signs of economic recovery, it's appropriate for organizations to renew their focuses on growth.
BCBSA Signs E-Business Agreement with Connecture
Seeking to enhance the e-business capabilities of its 41 independent health insurance plans, Blue Cross Blue Shield Association has signed an agreement with Connecture for use of the vendor's distribution automation solution.
Claims reporting has become a standard of online service delivery, but less than 5 percent of carriers' auto claims are submitted or initiated online.
As CIO of American Family Life Byrne Chapman already spends a large part of his time providing people with the support they need to be successful, but he has found even more time for a charity devoted to promoting the health and welfare of children.
Roser Takes on PMO at Travelers
As Travelers (Hartford, $66 billion in assets) seeks to hit business goals, Jamie Roser, second vice president, commercial lines systems, has been given responsibility to direct a new program management office (PMO)
Refining Business Alignment at AIG
Linking IT investment tightly to business value is nothing new to AIG (New York, more than $600 billion in assets under management), but the P&C powerhouse has worked on refining its governance model during Mark Popolano's tenure as CIO, beginning in 2000
A New Breed of IT Exec
Partnership between CIO and IT CFO brings impressive strategic alignment at Guardian Life
CIOs’ Jobs Get More Complicated
Regulatory compliance, vendor/resource management and changing customer expectations are among the challenges keeping Executive Summit participants on their toes
2004 Top Insurance Business/Technology Issues
Every year there are some trends, economic shifts and technologies that seem to stand out from the rest. For many years, e-commerce and CRM were the top-of-mind concerns for many insurance companies. Recently, Web services, compliance and XML have taken center stage. In 2004, some trends will displace others in importance. This special report from Insurance & Technology takes a look at some of the top business issues that insurance carriers will face this year and how technology can help make th
2004 Business Technology Forecast
What are the critical trends and issues that will confront insurance technology executives and their organizations in the coming year?
Primerica Life Insurance develops a PDA-based application for capturing and submitting life insurance policy applications electronically
Auditing Technology ACL Services
ACL Services Ltd., a provider of audit and data analysis technology to financial executives and audit professionals, has launched the Continuous Controls Monitoring solution suite