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News & Commentary
Content tagged with Channels posted in May 2009
Automation Service for Insurers Launched on SWIFT
News  |  5/28/2009  | 
Following a 12-month pilot, the new service is planned to be available to any carrier who wants to participate in what SWIFT calls a shared vision of faster, more standardized settlement of insurance and reinsurance transactions.
CUNA Mutual Improves Sales with Voice Signature Technology
News  |  5/21/2009  | 
CUNA Mutual develops voice signature technology and dramatically improves sales conversion rates in its call center.
Not All Customers Are Equal: The Case for Differentiated Service
News  |  5/20/2009  | 
Insurers can maximize their customer service technology investments by identifying what is valuable to different tiers of customers and matching capabilities to customer profitability, asserts Steve Discher, SVP, Robert E. Nolan Company.
News from 2009 ACORD LOMA Insurance System Forum: Agent Channel Still Dominates, But Online Gains Ground
News  |  5/20/2009  | 
Accenture study of U.S. consumers reveals that agent channel still dominates, but online is gaining ground.
News From 2009 ACORD LOMA Insurance Systems Forum: SunGard Introduces Analytics Module for Insurance Incentive Compensation
News  |  5/18/2009  | 
SunGard introduces analytics module for insurance incentive compensation, based on Microsoft's business intelligence platform, at 2009 ACORD LOMA Insurance Systems Forum.
North Waterloo Farmers Mutual Goes Live With Broker Download
News  |  5/13/2009  | 
For the first phase of the carrier's broker portal initiative, vendors playing key roles included iter8, Mutual Concept Computer Group, Applied Systems, Keal Technology, and Custom Software Solutions.

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