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ISO Modifies Services To Help Clients Affected by WTC Attack
In the wake of the attacks of September 11, many P&C insurers will draw on the resources of the Insurance Services Office (ISO) for the purpose of responding to related claims. But for the many insurance companies and industry-related operations located in lower Manhattan, ISO is offering special assistance to help its customers keep operating.
CRM Briefs
Data Distilleries, an Amsterdam-based open analytical CRM provider, will launch its expansion into North America on October 1; E.piphany and Cisco Systems will extend an existing partnership; Cigna Healthcare utilizes Harte-Hanks' Allink Xpert CRM database software.
DELIVERY BRIEFS
ACORD re-launches Benchmark Calculator, produced in collaboration with Marsh, Berry and Co.; John Hancock's Group Insurance Division announces a partnership with OnlineBenefits; NAIFA and Standard & Poors launch Web site to give NAIFA's members access to S&P's research.
Insurers Begin Recovery Immediately
The insurance industry exists to indemnify those who suffer
losses, but on September 11 the industry also suffered
grievous losses, along with the world as a whole. A number of insurers had offices in the World Trade Center (WTC) and the buildings immediately surrounding what has come to be called "ground zero." At press time, many employees were still missing and several were hospitalized. But despite the terrible injury, shock and hardship, companies-and most importantly employees-showed gre
What Do Customers Want?
CIOs will have an opportunity to learn answers to that question at I&T's Executive Summit 2001.
Methodology First, Tech Second
Successful project management depends more on discipline and communication than on a particular set of tools or systems.
Hands-on E-Strategists
AIG eBRS provides insurance solutions to address the risks of transacting business on the Internet.
PMA Re Migrates Legacy to the Web
MERANT Micro Focus and DataDirect help reinsurer capture Cobol coding for use on the Internet.
Insurers Shed e-Laggard Stereotype
Study shows insurance catching up to financial services peers in e-business effectiveness.
Pinnacle Combines with CSC
Pinnacle Alliance Group joins CSC Financial Services Group.
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