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News & Commentary
Content tagged with Channels posted in July 2013
AXA Equitable Names Head of Business Line Marketing
News  |  7/31/2013  | 
Ori Ben-Yishai is responsible for development and implementation of customer-focused marketing programs across products lines and distribution channels.
McKinsey: Insurers Must Be Smarter With Marketing Spend
News  |  7/26/2013  | 
Insurers spend about $6 billion a year on marketing -- and not in the most efficient way.
Obamacare Challenges: Being Compliant & Competitive Under the Affordable Care Act
Commentary  |  7/19/2013  | 
The cost-benefit to health insurers of moving from a manual to an automated plan management system could be as much as a 50% reduction in production and distribution costs.
4 Call Center Imperatives for Insurers
Slideshows  |  7/19/2013  | 
Customer expectations for a consistent, interactive and real-time experience across all channels, including the call center, are rising. What must insurers do to meet these expectations?
Advice for Warren Buffett: 5 Tips for Your Commercial Lines Investment
Commentary  |  7/18/2013  | 
The entrance of Berkshire Hathaway, Warren Buffet's insurance holding company, into the U.S. commercial excess and surplus market will involve a greenfield technology implementation. What should management's top IT priorities be?
What Matters In IT: Gaining the 360-Degree Customer View
Commentary  |  7/15/2013  | 
Providing “information at your fingertips” continues to be difficult for most organizations, but architecture for continuous migration can provide carriers a single view of the customer across multiple systems, channels and devices.
Why Mobile is Crucial to First American Title
News  |  7/1/2013  | 
The CIO of the title insurance company tells I&T that its core customers -- realtors and lenders -- require robust mobile capabilities.

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