Content tagged with Channels posted in April 2006
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Principal Enhances Market Research Capability
Seeking to optimize market research collaboration on cross-business unit initiatives, the Principal Financial Group has implemented Novintel's Viva Intelligence Plaza automated business intelligence platform.
CIGNA Offers Virtual Doctor Visits
CIGNA HealthCare has teamed up with RelayHealth to offer customers Physician webVisits, a Web-based solution that allows customers to schedule doctors appointments, view laboratory results, and receive prescription refills and renewals online.
Third-Party Support
In an effort to expand its customer-centric portfolio of products, St. Paul, Minn.-based Securian Financial Group ( billion in total assets) turned to Woodland Hills, Calif.-based third-party administrator LifeCare Assurance Company for help developing Securian's new long-term care insurance product, LTC Guard. Securian's Ben Roth, director of life product research and promotions, and Mary Anne Smith, director of individual business technology, recently spoke with I&T Associate Editor Maria
Multifunction Printers
Lexington, Ky. • Lexmark introduced a new collection of multifunction printers, including the Lexmark X644e, X646dte, X850e, X852e and X854e.
Harleysville Taps AQS
To reduce time to market for new commercial lines products and provide ease of use to its agents, Harleysville Insurance (Harleysville, Pa.; $3.7 billion in total assets) will implement AQS' (Hartland, Wis.) Web-based AQS/advantage suite.
Call Forward
Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to Voice over IP.
Partners and Rivals
As growth in the health savings account market skyrockets, health insurers and banks are simultaneously partners in the value chain and rivals seeking to control customer relationships.
Transparent Technology
Jim Hanson, EVP of Information Services, Mutual of Omaha Jim Hanson and Mutual of Omaha (.74 billion in 2005 revenue) have a long history together. Hanson joined the mutual company right out of college and has served in his current role as the carrier's EVP for information services for 10 years. During his tenure, Hanson has been able to update the organization's legacy systems with new technologies while making the resulting IT environment appear seamless to the company's internal and external
Sign Me Up
Insurers increasingly are reaping the benefits of electronic signatures, but lagging back-end technology and compliance concerns are slowing adoption by many.
How IT Drives Product Proliferation: Keeping Complexity at Bay
Competitive pressures are driving the need for more product development. But the industry is plagued by complexity-related issues. Why IT may be part of the problem and why the solution may be less versus more.
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