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Integration Key to Competition
While leveraging the value of legacy systems, insurers are turning to Web services and document management to increase efficiencies, reports InformationWeek research.
Doing a Lot with Little
Although it works with a modest budget, Cincinnati Equitable is able to cater to agents' needs.
2004 Insurance IT Spending To Increase...Slightly
TowerGroup forecasts point to emphasis on closing the gap between IT spending and strategic business operations.
Placing Your Bets Technology
Will insurers ante up on technology investments in front-office or back-office systems in 2004, or hold back? In this exclusive preview, TowerGroup assesses the field.
Linux Gains Ground
While still cautious on open source, insurers are seriously studying-and increasingly implementing-Linux-related solutions.
Shelby/Vesta Regains Agent Loyalty
Insurance carrier puts policy management in the hands of its agents, thanks to LegaSuite tool.
GE Commercial Leaps A Technology Generation
Insurer moves from legacy architecture to an Internet-based product to improve service, business processes.
Empowering Employees To Help with Upgrades
Royal & SunAlliance realizes significant cost savings with a self-service software change management solution.
Supporting Growth Via Agent Self-Service
First American P&C is taking advantage of Web services and technology from Fiserv SIS to gain efficiencies and speed-to-market.
Calif. BC Moves to E-Pay/EOB
Carrier partners with Bank of America to develop e-payments tech.
Senate Mulls Fed. Ins. Regs
As the Senate Committee on Commerce reviews the adequacy of state-based insurance regulation, segments of the industry are quickly taking sides.
Do Not Call Readiness Varies
The insurance industry has accepted the inevitability of Do Not Call compliance, but many companies lag in implementing concrete measures.
How Traditional Carriers Can Integrate Agents Into The Online Experience
Seamless integration of the agent into the online presence is critical to the success of the Internet channel, but traditional carriers have failed to get agents to promote the Internet channel's utility.
Tufts, BCBSMA Offer Docs Wireless Prescription
Seeking to boost generic drug utilization and improve quality of service, Tufts Health Plan and Blue Cross Blue Shield of Massachusetts are joining in a $3 million dollar program to provide physicians with a comprehensive e-prescribing program.
BCBS Association Monitors Transaction Quality With Bristol Technology
Stalled inquiries from health care providers and their patients are detected and speeded to resolution by Bristol Technology's TransactionVision solution.
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