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News & Commentary
Content tagged with Channels posted in September 2014
Novarica: 40% of Insurers Planning Policy Revamp in 2015
News  |  9/29/2014  | 
Insurance technology spending overall is tracking with premium growth, reports the analyst firmís annual survey.
Guardian Life Broadens Social Reach
News  |  9/26/2014  | 
Financial representatives leverage content, compliance, and retention software to build relationships and grow business on social media.
Mobile Hot, Cloud Not in Financial Services
News  |  9/22/2014  | 
A survey conducted by the Harvard Business Review in conjunction with Verizon looked at technology trends in various industries.
The Modern Water Cooler: Platforms for Customer Care & Retention
Commentary  |  9/19/2014  | 
The water cooler chat that created closer connection to what was going on with our company's customers in the past is not practical in today's increasingly mobile work environment.
Insurers Must Cultivate Relationships With Millenials: J.D. Power
News  |  9/17/2014  | 
Online user experience is crucial in being attractive to the burgeoning Generation Y customer segment.
The Multi-Channel, Multi-Device Dilemma
Commentary  |  9/17/2014  | 
How can insurers provide customers with channel interaction choices without sacrificing service excellence?
Fight Insurance Price Sensitivity With Social Interactions
Commentary  |  9/16/2014  | 
Some insurers are shifting to a focus on the quality of the customers and their longer-term spending power.
SaaS Helps Ohio National Improve Agent Experience
News  |  9/12/2014  | 
The insurer sought an ACORD-compliant, XML-based approach to achieve straight-through processing.
The Keys to Modernization: An Insurance-Focused Approach
Commentary  |  9/11/2014  | 
Modernization involves more than replacing a core application. It also requires insurers to address cloud, analytics, mobility, and social media.
The Mobile Customer of the Future
Commentary  |  9/11/2014  | 
Insurers must use smartphones and tablets for voice communication, geographic information, and -- soon -- payment.
Will Apple Legitimize Mobile Payments?
News  |  9/10/2014  | 
The company announced its new mobile payments system, Apple Pay.
Insurance: Ahead or Behind in Analytics?
Commentary  |  9/10/2014  | 
Is the industry behind the curve, needing to learn lessons from outside the industry and catch up? Or are insurers actually on the vanguard of this new movement?
Welcome to the New Insurance & Technology Community
Welcome to the New Insurance & Technology Community
Insurance & Technology Videos  |  9/9/2014  | 
The new community site brings the technology community together with improved navigation and new content-sharing features.
Agents & Brokers: Evolution, Not Disintermediation
Commentary  |  9/9/2014  | 
Effective producer support requires insurers to help agents and brokers develop business and grow -- by providing resources that will help producers succeed.
Insurers All In on Cloud
News  |  9/9/2014  | 
More and bigger insurance companies are turning to the cloud in some form for major IT projects.
How Recruiters Are Luring Away Your Best Employees
Commentary  |  9/9/2014  | 
Recruiters are using social media and constant contact to understand what candidates need. Insurers seeking to recruit and retain top talent should pay heed.
Humana's LeClaire: The Quantifiable CIO
News  |  9/5/2014  | 
Humana CIO Brian LeClaire loves his Fitbit at home -- and leans heavily on mobile, social, cloud, and analytics at work.
What Comes First: Core Modernization or Innovation?
News  |  9/4/2014  | 
Insurers should expect more from new core systems than process improvement, says SMA’s Karen Furtado. How can they activate innovation in core systems?

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