MICROSOFT AND SIEBEL TO DELIVER WEB SERVICES
Illustrating the growing momentum behind Web services technology, Microsoft and Siebel Systems announced a multi-year global strategic alliance to deliver enterprise
solutions that leverage the benefits of Web services to meet business demands.
--> Edocs announces availability of eaCare;
--> G2X releases version 1.5 of Agility:Insurance;
--> AMC Technology introduces Intelligent Routing Module for mySAP Customer Relationship Management...
DELIVERY STRATEGIES BRIEFS
--> Zurich North America and Preferred Concepts, LLC have rolled out nationally ezumbrella.com;
--> Travelers Property and Casualty received the inaugural Pinnacle Award for outstanding leadership;
--> Progressive Insurance will use IVANS' Transformation Station...
All the Right Moves
Manulife USA's annuities division leverages new infrastructure to gain efficiencies and attract new distributors.
The Goals Are Clear; How To Get There?
A shared vision, the ability to demonstrate ROI and deliverables, and technical expertise all factor into an ability to take advantage of standards, according to participants.
Insurers Scrub-Up for CRM
Before insurance companies can implement client-facing technologies, they must clean and refocus data for customer interactions.
Wiring the Rock
William D. Friel balances good governance with visionary use of
emerging technologies, such as wireless and widespread broadband
By Web-enabling its management information reports, the insurance carrier improves accessibility.
Nationwide Leverages Data Warehouse for E-Analysis
Business Intelligence unit and data warehouse, the strategy would not be as successful as it is today, according to Nationwide executives who spoke at last week's Teradata (Accelerating the Future partners conference.
Insurers Can Learn from Check Imaging's Indomitable Risk
Insurers interested in successful efforts to streamline and eliminate paper and manual intervention from processes should study the banking industry's progress on check imaging. Check imaging is on the riseand it's quite possibly the healthiest trend to hit online banking in years.
--> Align360 announces a partnership with Swallow Information Systems;
--> Amdocs releases ClarifyCRM 11;
--> FrontRange Solutions launches HEAT Service & Support 7.0...
Delivery Strategies Briefs
--> The Hartford Financial Services Group is moving forward with standards-based single entry of commercial lines scheduled items;
--> NaviSys institutes a new pricing structure for its Web-based Front Office for life and annuity order entry;
--> The Depository Trust & Clearing Corp. and AnnuityNet, Inc., link Merrill Lynch's insurance brokers with insurance carriers...