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NEW TECHNOLOGIES HELP KNOWLEDGE MANAGEMENT GROW New advancements in technology and methodologies may signal that knowledge management is ready for broader acceptance in the insurance industry.
CGE&Y PARTNER WITH CARCO FOR FRAUD DETECTION TECH. In a deal aimed at increasing the automation of CARCO Group Inc.'s fraud detection tools for easier insurance company access, global management and IT consultancy Cap Gemini Ernst & Young has formed an alliance with CARCO, a provider of investigative and security-related business information services.
WELLCHOICE RENEWS XEROX CONTRACT Because its existing relationship with Xerox has been so productive, New York-based WellChoice, Inc. is sticking with its existing vendor partner on the road to paperlessness and has signed a six-year contract valued at approximately $50 million.
SUNGARD EYES GLOBAL OPPORTUNITIES WITH SHERWOOD ACQUISITION OFFER With its sights set on expanding the portfolio of products offered by its SunGard Insurance Systems operation, the board of SunGard Data Systems Inc. made an offer last week to acquire Sherwood International Plc for £65.1 million.
MICROSOFT TAPS MARONEY TO HEAD INSURANCE BUSINESS Dennis Maroney, a long-time insurance executive, has joined Redmond, Wash.-based Microsoft as managing director for the insurance industry within the company's Financial Services Group. He will assume responsibilities that previously were handled by Kevin Kelly, who now is overseeing business development for Microsoft's entire Financial Services Group.
ANALYSIS FROM GOMEZ: ASSESSING METLIFE’S FORAY INTO ONLINE P&C POLICY MANAGEMENT MetLife recently launched its first password-protected P&C policy administration site to the general public. The site provides auto and home policyholders access to a multitude of information online, ranging from policy information and billing detail through claims status.
ACCENTURE EXEC NAMED TRAVELERS P&C'S NEW CIO Bill Bloom was close to Travelers as Accenture's client partner for the firm, but the ties have grown more intimate with his signing on as CIO, following Diana Beecher's departure this spring.
The Non-Profit Perspective Tom Schwaninger has worked in several industries, and has always felt most comfortable where IT can play a differentiating role.
Corporate-Strategic Role for Anthem's Boxer Since assuming the role of senior vice president, e-business, at Anthem (Indianapolis, $12.5 billion in assets) in 2000, Mark Boxer has played a key strategic role, as he did earlier at CIGNA HealthCare (Philadelphia) as senior vice president of IT and e-business.
Tech Watch ACORD Conference Products
Are You Ready for a Rebound? Getting smart about deployment of resources in times of uncertainty will be a theme of I&T's 5th Annual Executive Summit.
HIPAA Compliance Eludes Many Carriers Study says many health organizations are transmitting client information without the proper safeguards.
Redefining BC Best Practices Almost two years after the 9/11 attacks, experts say a sound business continuity plan relies on testing, testing ... and more testing.
Predictable Precision Process maturity and joint ownership of technology delivery drive Allmerica Financial's new business growth strategy.
Cross-Selling: Creating the Right Blend Insurance companies seeking cross- and up-selling success face "apples-and-oranges" challenges. Focusing on similar products is more likely to bear fruit.
Full Disclosure: Telling It Like It Is Proper human capital management can minimize the negative impact of change on IT's productivity, morale and turnover.
Tailoring Healthcare with IT At Blue Cross Blue Shield of Minnesota (Eagan, MN, $1.8 billion in assets), John Ounjian, chief information officer, says that his company is leveraging IT to meet the ever-higher expectations that customers have of their insurance provider, while also working to reduce costs.
CAA Replaces Ailing System Just In Time When an older imaging system reached capacity limits, CAA Insurance turned to FileNet.
Short Timeline Doesn’t Daunt LTC Partners Hancock/MetLife greenfield builds infrastructure in three months for federal LTC program.
Commerce West Makes the Rules P&C carrier uses CA technology to embed business rules and knock out inefficiencies.
Capture Solution Brings Efficiency Breakthrough RRI's FormWorks helps First Health achieve higher levels of paper claims accuracy and productivity.
Compliance Tracking A new product in the indurance industry
Tech Fair Boosts Interaction By creating a forum for showcasing IT achievements, AXA Financial improves morale and collaboration.
Policy Admin A new product in the indurance industry
MoneyMentor Tries 'Edutainment' ING's consumer portal combines entertainment and education.
Cyber News A recent listing of e-commerce-related news briefs.
FL Approves Hurricane Model The Florida Commission on Hurricane Loss Projection Methodology, an organization established by the Florida Legislature to establish reliable methods of projection for hurricane losses, has approved the AIR 2003 Atlantic Tropical Cyclone model from AIR Worldwide Corp. (Boston).
Ready for Hurricane Season? Predictive modeling can assist in weather-related risk projection and catastrophe management.
CT IT Training Center Established Hartford-area insurers partner with civic association, vendor, to provide low-cost training resource.
P&C Processing Platform Computer Sciences Corp. has launched POINT IN, a processing platform designed for small- to mid-sized P&C insurers.
FSIs Focus on Core Systems Although their budgets remain flat, insurers and retail banks in Europe spend more on infrastructure in order to gain efficiencies.
LFG Integrates Legacy with BPI Lincoln Financial Group will integrate legacy systems with technology from Metaserver.
New Contracts A listing of recent insurance company/IT provider contract announcements.
New Health Models Stress Carriers' IT Health insurers are scrambling to enhance systems to accommodate the consumer-directed healthcare model.
Gearing Up for Growth There is starting to be a sense in the industry that there's some kind of light ahead after so many months of darkness.
CAREFIRST EXPANDS RELATIONSHIP WITH RUSSIAN OUTSOURCING PROVIDER Building on an existing outsourcing and co-development relationship, CareFirst BlueCross BlueShield awards an additional number of projects to EPAM, an outsourcer that connects teams of Russian developers based in Moscow and Minsk with corporate clients.
CHUBB’S PERNO BRINGS CUSTOMER PERSPECTIVE TO TIG Having freshly retired from Chubb & Sons in March, industry veteran Joseph V. Perno has taken an advisory position with UK-based insurance software solutions firm The Innovation Group (TiG).
TESTING ENSURES ACCURACY OF UNUMPROVIDENT QUOTES ON IPIPELINE As part of an effort to ensure the accuracy of long-term care insurance quotes that reach wholesalers and agents who subscribe to iPipeline's Web-based quote engine, UnumProvident has run test plans against rating and contractual information related to its current long-term care product series.