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News & Commentary
Content tagged with Channels posted in February 2011
Insurers Leveraging Social Media to Improve Customer Acquisition and Retention
News  |  2/24/2011  | 
Insurance carriers are applying increasingly sophisticated analytics tools to the data they gather from social media initiatives in order to increase customer engagement and improve acquisition and retention.
Lincoln Financial Group Names VP, Digital Strategy and User Experience
News  |  2/23/2011  | 
Lincoln Financial Group names Anand Rao VP, Digital Strategy and User Experience.
Lincoln Benefit Life Launches iPipeline iGo e-App
News  |  2/22/2011  | 
The Allstate subsidiary will use iGO e-App to reduce errors and speed application processing for selected universal life, term, and indexed universal life products.
PHLY Upgrades Web Site for Disabled
News  |  2/22/2011  | 
While not required by law, the Company made changes to consistent with federal guidelines under Section 508, which requires federal agencies to make their information technology fully accessible to persons with disabilities.
Sun Life Claims First App for RIM PlayBook
Commentary  |  2/18/2011  | 
The life carrier says that its group pension plan enrollment app was the first created for the tablet computer.
Amica's Mobile Strategy Formed With Input From Across the Enterprise
News  |  2/16/2011  | 
When preparing to release its app across three platforms, the Rhode Island-based P&C carrier worked collaboratively to ensure the best customer experience.
Chartis Launches Broker Underwriting Site
News  |  2/16/2011  | 
MyChartis provides access to the carriers' online commercial insurance underwriting applications and services, as well as customized reports with account-specific information, the company says.
Mutual of Omaha Implements ETran ePayment
News  |  2/14/2011  | 
The carrier sought a compliant vendor solution to support its credit card processing of policyholder premium payments via credit card.
Humana Military Launches Mobile Web Site
News  |  2/10/2011  | 
The new site makes popular features of the company's traditional web site available to its users through iPhone, Android, Blackberry devices and tablet operating systems.
Austin Mutual's Agent Portal Helps Get New Product to Market Fast
News  |  2/8/2011  | 
When bringing a revamped commercial product to market, the carrier was able to lean on its robust, proprietary Austin Rating Tool.
Utica National Selects edge IPK edgeConnect
News  |  2/7/2011  | 
The Utica, N.Y.-based P&C insurer initially will use the edge IPK user experience solution for its distribution channels and later employ the solution for other customized user interfaces.
Rivalry Flares In Emerging Social Network Management Market
Commentary  |  2/3/2011  | 
Trash talking vendors vie for early dominance in a market with enormous growth potential in insurance and financial services.
Hearsay Debuts Social Networking Management Platform, Announces Contracts with State Farm, Farmers
News  |  2/3/2011  | 
Social media networking vendor's platform capabilities include compliance, workflow, content management, as well as analytics for use with Facebook, LinkedIn and Twitter.
Insurers Adopt Solutions to Enable Compliant Agent Social Networking
News  |  2/3/2011  | 
Solution capabilities range from monitoring, filtering and archiving, to content suggestion to help agents engage customers, and analytics that measure the effects of distributor and other social networking efforts.
USAA Unveils iPad App
News  |  2/2/2011  | 
The offering includes access to all aspects of the financial services provider's business, including insurance.

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