Content tagged with Channels posted in August 2003
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CSAA LOOKS TO IBM IN ENTERPRISE TRANSFORMATION BID
The California State Auto Association has turned to IBM BCS (Business Consulting Services) to help it engineer a radical business and technology transformation due to be completed by the end of 2006.
NEW CONTRACTS
A listing of recent insurance company/IT provider contract announcements.
Registry May Help Marketers
Do-Not-Call Indicator will provide carriers with customer preference info.
CSAA Quotes with Steel Card
CSAA has selected and rolled out a new Web-based quoting system based on the Apogee platform.
Unum Builds Sales Support
Web-based apps supplement home-office sales organization.
Tech Stressed at New Aetna School
E.E. Cammack scholars will be educated in the extensive technology component that underlies carrier's portfolio of products.
Looking for a Few Good CIOs
NYID's insurance department is meeting its technological objectives in large part because of the superintendent's and governor's embrace of technology.
E-Payments: The Waiting Is the Hardest Part
Long-heralded as the next step in e-commerce, e-payments have failed to live up to the hype. So when will e-payments reach the tipping point?
’Singhing’ about Scalability
RLI keeps profits high by reducing maintenance costs and beefing-up underwriting tools.
Knowledge Is Power
Sharing knowledge in an insurance company is vital. But in order for a knowledge management activity to succeed, it must be tied to business strategy.
Getting the Message Across
Insurers' Web sites need to do a better job of reassuring customers about security and adequately informing users of site capabilities.
TechWatch
A recent listing of new products for the insurance market.
AIG/PRU/KEMPER ONLINE JOINT VENTURE FUSURA CLOSES FOLLOWING SPONSORS' STRATEGY SHIFT
At its launch in 2001, Fusura was heralded as a new breed of P&C insurance agency. But after two of its three investors sold off their personal P&C businesses, the venture's chief executive has decided to wind down the agency's operations.
ANALYSIS FROM GOMEZ: ENHANCING ONLINE ENROLLMENT VIA IMPROVED MESSAGING
As carriers focus on the big picture of immediacy, fraud protection and customer data management, they have yet to zero-in on smaller details, which facilitate successful enrollment for the masses.
BCBS OF TENNESSEE QUOTES AT WARP SPEED
Blue Cross Blue Shield of Tennessee is putting IT resources into improving customer service.
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