Distribution: Slow Learners
While the insurance industry continues to grapple with the challenges of eliminating paper from critical business processes such as sales, application and policy processing and claims, evidently the world of academia has figured it out.
Agency management system vendors help agents and brokers to communicate in real time with insurance carriers.
Executive News; Mistretta Drives Discipline; Pushing Business Savvy
Back To Business
Terror Models Help Pricing; Security Comes With Compliance; Employers Recognize HSA Challenges; Common Insurance Ground; PCI Seeks Black Box Access; BIPT's Web-Based System
Rethinking Policy Admin
Legacy systems can hamper insurers' abilities to grow and be flexible. But next-generation policy administration systems can deliver increased efficiency and improved customer service.
Q&A With Allstate Security Boss Kim Van Nostern
In today's environment, it takes more than technical expertise to run a secure insurance enterprise. Regulatory and transparency requirements dictate secure treatment of customer data and proprietary processes.
To keep Genworth Financial on top of the competition, Mike Fraizer fights commoditization by emphasizing innovation.
AutoOne's Carey Benson brought a sense of the proper alignment of business and IT to the challenge of building a start-up on a short timetable.
AFLAC's Dan Amos drives long-term market leadership through continuous technology investment and innovation.
Zurich North America Commercial depends on IT to weather P&C market turmoil, according to CEO Axel Lehmann.
In good times and bad times, Clark Manning keeps Jackson National Life on track with a commitment to core IT ideals.
Tech-savvy CEOs leverage technology to balance cost, communications and regulatory demands.
Keeping Up With Change
Western United taps NetPro solution to monitor network configuration changes and keep its mail server running.
Health Net implementation of Exstream's Dialogue software streamlines document management, improving customer service and promising $40 million in savings over five years.
NMM to Implement Guidewire
As part of an ongoing IT-driven transformation, workers' compensation carrier New Mexico Mutual Group (Albuquerque; about $60 million in premium income) selected Guidewire (San Mateo, Calif.)
Big Screen Perspective
The world of technology can sometimes make you a little crazy - full of regret for all the systems that never quite worked as promised, wishing you could do it all over with the benefit of hindsight.
Protecting Outsourced Data
Northwestern Mutual security effort allows insurer to use India-based service provider to test and maintain business applications.
As insurers enjoy business growth, they must keep a close eye on infrastructure expansion to ensure data security and associated regulatory compliance.
Generation of Change
Although the business climate supposedly is improving, the tough times for CEOs show few signs of going away.
CSAA Leverages Policy Admin App for Membership System
The California State Automobile Association has taken a major step in a multi-year systems transformation with the launch of its MemberPoint membership system, based on The Innovation Group's policy administration system.
Distribution: Creating Virtual Value in Banking
By integrating business channels, consolidating customer histories and beefing up security, banks are improving their online offerings to provide customers with all the conveniences of branch banking in the comfort of their own homes.
Another Sober Worm Spreading Quickly
Another version of the dual-language Sober worm hit the Internet midday Monday and by Tuesday was accounting for a stunning 70% of all malicious code traffic, according to one antivirus vendor.