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Population Shifts Challenge Insurers: Conning
Research reveals changes in population growth and diversity that will cause personal lines insurers to rethink their business strategies.
GEICO Releases Mobile App Makeover
Mobile customers receive a revitalized digital interface, self-service capabilities and upgraded features.
Verizon Virtual Visits Enters Telehealth Market
Verizon launches telehealth service to insurers, employers, and health services.
Digital Tools Motivate Prudential Customers to Save
Developers use behavioral research to improve retirement planning among participants across all ages and income levels.
Apple Preps Multiple Smartwatches
Wearable devices will include sensors to track health and fitness, according to sources.
ACE Expands Customer Reach with Mobile Travel App
The ACE Travel app provides critical information and alerts to protect customers abroad.
AmFam Makes Big Internet of Things Bet
The insurer has partnered with Microsoft to curate home automation technology startups.
How The Tablet Changed Insurance Software Forever
The tablet marketplace has had the greatest impact on software evolution since early Windows versions.
How P&C Insurers Can Benefit from the Cloud
By adopting cloud services, insurers can reduce operating expenses, improve productivity, enhance customer satisfaction and unlock new revenue opportunities.
How To Resolve The Security-Convenience Conundrum
Insurers have been stymied by the challenge of balancing digital channel convenience with concerns about cyberrisks, but it doesn't have to be a trade-off.
Inside EMPLOYERS' Transformation Strategy
Rich Hallman, EVP and CIO of the workers' comp carrier, offers a progress report on efforts to simplify operational processes for agents and policyholders.
For Better Security, Keep Password Policies Simple
Password proliferation leads to bad data security habits. Here's how insurers are stemming the tide.
Packaged Insurance Mobile Apps Go Beyond Policyholders
Reflecting the increased desire for mobility across the insurance enterprise, IASA exhibitors announce mobile apps for claims adjusters and more.
Mobile Apps: Key To Customer Engagement In Insurance
Insurers need strong mobile offerings to satisfy policyholders but often struggle to develop apps that inform and engage consumers.
How CUNA Mutual Uses Gamification To Improve Annuities Sales
The provider of financial services to credit unions and their members deploys game-design techniques to improve customer experience and transform the sales process.
The CIO's 2 New BFFs
Now that business is digital at its core, it's time to buddy up with the CDO and CMO.
UBI: Pioneer of Advanced Digitization
How automobile telematics serves as a gateway to the Internet of Things and more on the future of digital strategy.
Compendia: New Mobile Collaboration App Sets Sights on NYC
Rebelling against Apple's famous "there's an app for that" mantra, enterprises are looking to combine functionalists in fewer and more secure mobile platforms.
How Evolved is Your Digital Strategy?
Today’s insurers encompass a broad range on the digital spectrum, but those who are farther behind will likely fail in the long term.
Co-Operators Prepares Underwriting Revamp
Software from Global IQX will shore up the insurers' underwriting, rating, and illustration capabilities.
Insurers Focus on '3CM' for Customer Experience: SMA
Study reveals increased focus on customer communications and content management, but plans vary based on insurer size and line of business.
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