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Population Shifts Challenge Insurers: Conning Research reveals changes in population growth and diversity that will cause personal lines insurers to rethink their business strategies.
Internet Of Things: New Architecture Needed Today's Internet architecture isn't ready for the scale of what the IoT should become. Here's a proposal for something better.
Former FBI Agent Talks Cyber Security With Deloitte Vigilance can take security only so far. It's time to focus on resilience.
Crum & Forster Names SVP, Chief Claims Officer The appointment of Anthony R. Slimowicz is effective June 30, 2014.
Capital BlueCross CIO Named To Head Healthcare Innovations Business 2013 Elite 8 honoree Mark Caron assumes CEO role at Capital Blue Cross’s Geneia healthcare solutions company.
Creating an Efficient, Effective Insurance Contact Center In an omnichannel world, it is more important than ever that insurance providers are equipped to handle increased demands for support.
Insurers: Avoid “Black Swans” in Product Launches Insurers want to avoid a debacle like the launch of the federal government's healthcare website.
The Key to Unlocking the Internet of Things for Insurance Data virtualization is a way for insurers to process the high volumes of data from connected devices efficiently.
GEICO Releases Mobile App Makeover Mobile customers receive a revitalized digital interface, self-service capabilities and upgraded features.
Verizon Virtual Visits Enters Telehealth Market Verizon launches telehealth service to insurers, employers, and health services.
New York Life Selects SAP for Finance Transformation The life insurer will use SAP Insurance Analyzer for business intelligence.
Cybersecurity Lessons from Former FBI Director Robert Mueller describes how security initiatives within the Bureau are applicable to financial services.
Allianz France Signs TomTom for Telematics The insurer is preparing a usage-based insurance program.
Big Data and the Cloud: Making Theoretical Weakness Real Strength In becoming cyber resilient, insurers can help protect their financial and reputational interests through a cyber insurance policy.
UC Berkeley Breeds Data Scientists Online: $60K, 18 Months Want a data science Master's degree? UC Berkeley's $60,000 online program will make a data scientist out of you in 18 months.
Digital Tools Motivate Prudential Customers to Save Developers use behavioral research to improve retirement planning among participants across all ages and income levels.
Apple Preps Multiple Smartwatches Wearable devices will include sensors to track health and fitness, according to sources.
Auto Insurance Satisfaction at Record High: J.D. Power The bump comes despite rising rates.
5 Ways Insurers Can Expand Analytics Use Insurance companies are challenged to apply analytics to solve broader business problems. Two leaders share their tips.
Operating Smarter in Insurance: When 'More' Is Not Enough Faster access to the right intelligence is needed to provide the insights that drive decisions.
Nan Shan Readies Infrastructure Revamp with SAP The Taiwanese life insurer has named the strategy "Envision."
Wolverine Selects Innovation Group for Transformation Initiative The mutual insurer will implement the Innovation Insurer suite as part of a company-wide business renovation.
Woodmen of the World Modernizes Social Business Strategy The fraternal benefit society will build its communications strategy and client relationships through a partnership with Hearsay Social.
ACE Expands Customer Reach with Mobile Travel App The ACE Travel app provides critical information and alerts to protect customers abroad.
ProSight Offers Suite of Fleet Management Tech Free to Policyholders The insurer is making SmartDrive technology available to interested trucking, bussing, and taxi customers.
AmFam Makes Big Internet of Things Bet The insurer has partnered with Microsoft to curate home automation technology startups.
How The Tablet Changed Insurance Software Forever The tablet marketplace has had the greatest impact on software evolution since early Windows versions.
AMIS Models European Solvency II with SunGard The association of Mexican insurance companies is under an April 2015 compliance deadline.
Aon Affinity Plans to Acquire National Flood Services The agreement between Aon U.S. Holdings and StoneRiver National Flood Services will expand Aon's client base in the flood insurance sector.
How P&C Insurers Can Benefit from the Cloud By adopting cloud services, insurers can reduce operating expenses, improve productivity, enhance customer satisfaction and unlock new revenue opportunities.
Avoiding the Telematics Litigation Nightmare Insurers interested in telematics programs can take steps to insulate themselves from the risk of lawsuits. Part 2 of 2.
Business PCs' New Era: 6 Trends Six factors are shaping the new multi-screen world of office computing.
How To Resolve The Security-Convenience Conundrum Insurers have been stymied by the challenge of balancing digital channel convenience with concerns about cyberrisks, but it doesn't have to be a trade-off.
Inside EMPLOYERS' Transformation Strategy Rich Hallman, EVP and CIO of the workers' comp carrier, offers a progress report on efforts to simplify operational processes for agents and policyholders.
Turning Millennials Towards Insurance How can insurance companies entice younger generations to fill the slots left by a retiring workforce?
AIG Names New CEO Robert Benmosche, who led AIG's post-financial crisis recovery, will resign from board Sept. 1 and assume advisory role.
For Better Security, Keep Password Policies Simple Password proliferation leads to bad data security habits. Here's how insurers are stemming the tide.
Packaged Insurance Mobile Apps Go Beyond Policyholders Reflecting the increased desire for mobility across the insurance enterprise, IASA exhibitors announce mobile apps for claims adjusters and more.
Core in the Cloud: It's Getting Pretty Serious More insurers moving to next-generation policy administration platforms are opting for cloud-based systems.
Mobile Apps: Key To Customer Engagement In Insurance Insurers need strong mobile offerings to satisfy policyholders but often struggle to develop apps that inform and engage consumers.
The Hartford Names New CEO Current EVP/CFO appointed CEO and member of board; current president/CEO Liam McGee continues as executive chairman of the board.
How CUNA Mutual Uses Gamification To Improve Annuities Sales The provider of financial services to credit unions and their members deploys game-design techniques to improve customer experience and transform the sales process.
Telematics Nightmare Scenario: Litigation The cost to the telematics industry of handling subpoenas and related requests could be more than half a billion dollars. Part 1 of 2.
The CIO's 2 New BFFs Now that business is digital at its core, it's time to buddy up with the CDO and CMO.
UBI: Pioneer of Advanced Digitization How automobile telematics serves as a gateway to the Internet of Things and more on the future of digital strategy.
Tech Strategy for Unclaimed Property Compliance Evaluating the health and well-being of your unclaimed property operations will determine whether your organization is prepared to meet regulatory requirements.
Compendia: New Mobile Collaboration App Sets Sights on NYC Rebelling against Apple's famous "there's an app for that" mantra, enterprises are looking to combine functionalists in fewer and more secure mobile platforms.
How Evolved is Your Digital Strategy? Today’s insurers encompass a broad range on the digital spectrum, but those who are farther behind will likely fail in the long term.
Co-Operators Prepares Underwriting Revamp Software from Global IQX will shore up the insurers' underwriting, rating, and illustration capabilities.
Alfa Mutual to Enhance Rating, Product Development The insurer has selected CGI software to improve time to market and risk rating.