This month's editorial about customer service and the global economy by Katherine Burger, Editorial Director.
ONEBEACON GOES LIVE WITH POLICY INSIGHT
OneBeacon has gone live with its first major policy administration deliverable, involving the deployment of Sapiens International's Web-based Policy INSIGHT administration system.
Making Service a Competitive Weapon
It takes a combination of people, process and technology, according to customer service leaders who participated in the Insurance & Technology conference.
A Wealth of Opportunities
Supporting an effective wealth management strategy requires data consolidation, personalization, and electronic communications among customer, agent and carrier.
Leading a New Approach To Tech Investment
Economic uncertainty and political upheaval have brought insurers challenges and opportunities at a
time when senior leadership is more involved in technology decision-making. Insurance & Technology spoke with three CEOs it has recognized as "tech-savvy".
SEEKING THE INSURANCE INDUSTRY'S ELITE
Who do you think is the most visionary technology executive in insurance? Is it someone skillfully negotiating his or her
enterprise through the ups and downs of the tight economy, or a leader that has consistently produced a good ROI on all technology initiatives?
AccessAllstate.com was ranked as the number-one Web site for financial professionals by Dalbar; InsuranceNoodle signed an agreement with SAFECO...
Akonix launches new Instant Messaging product.