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Now, Voyager
This month's editorial about customer service and the global economy by Katherine Burger, Editorial Director.
ONEBEACON GOES LIVE WITH POLICY INSIGHT
OneBeacon has gone live with its first major policy administration deliverable, involving the deployment of Sapiens International's Web-based Policy INSIGHT administration system.
NATIONWIDE USES ANALYTICS, METRICS TO HONE INTERNET DELIVERY STRATEGIES
A recent Nationwide Insurance Web analytics initiative is yielding results that speak volumes relative to the role online offerings play in the insurer's overall business strategies and brand marketing.
Making Service a Competitive Weapon
It takes a combination of people, process and technology, according to customer service leaders who participated in the Insurance & Technology conference.
A Wealth of Opportunities
Supporting an effective wealth management strategy requires data consolidation, personalization, and electronic communications among customer, agent and carrier.
Will Tech Solve CEOs’ Governance Worries?
Business-savvy CIOs can provide technology that makes life easier in the boardroom.
War & Attitudes Squeeze Salaries
Insurance CEOs' wallets feeling effects of economy and war.
Leading a New Approach To Tech Investment
Economic uncertainty and political upheaval have brought insurers challenges and opportunities at a
time when senior leadership is more involved in technology decision-making. Insurance & Technology spoke with three CEOs it has recognized as "tech-savvy".
Dennison Deems Data Use RX for Success
Robert Dennison's hands-on approach drives technological distinction at Delta Dental of Illinois.
Improving Tech Vision by Turning on the Lights
CNA's Steve Lilienthal turns to technology to illuminate strategic opportunities for the business.
Succeeding with a Focus on People
Roger Valine draws from his sociology background when setting strategy at technologically advanced VSP.
Allstate CEO’s Goal Is Being There 24/7
Ed Liddy looks to IT to bring Allstate's broadened product footprint to customers where and when they chose.
Billing System Drives Cross-Sell Efforts
PrimeWire application consolidates and automates group insurance billing for Conseco.
Anytime, Anywhere Sales Force Access
Carrier implements LifeLink's Web-based sales presentation application to streamline software access and distribution.
CSC Inks Tryg To $80 million Outsourcing Deal
Danish property and casualty insurer Tryg has signed a five year $80 million contract with Computer Sciences Corp.
SEEKING THE INSURANCE INDUSTRY'S ELITE
Who do you think is the most visionary technology executive in insurance? Is it someone skillfully negotiating his or her
enterprise through the ups and downs of the tight economy, or a leader that has consistently produced a good ROI on all technology initiatives?
Farmers Alliance Automates Claims
P&C carrier implements AcroSoft's AcroSure solution to electronically capture and route claims documents.
BCBSM Aims To Keep Claims Online
Carrier strives to keep billers and payors from reverting to paper post-HIPAA.
Cyber News
AccessAllstate.com was ranked as the number-one Web site for financial professionals by Dalbar; InsuranceNoodle signed an agreement with SAFECO...
NY Bill Could Hamper E-Mails
Anti-Spam Bill could interfere with insurer compliance.
Hot Product
Akonix launches new Instant Messaging product.
EDS Boosts Financial Services
Firm adds 100 executives with financial services consulting expertise.
P&C Platform Signs UK Firms
Project Blue Mountain will brand as Kinnect.
The Power of Partnerships
At ACORD's annual conference, business leaders will focus on standards and partnerships.
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