Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in October 2009
S. Michael McLaughlin, a principal with Deloitte Consulting LLP, will seek to expand awareness of the actuarial profession's preparedness to provide solutions to some of the insurance industry's most pressing challenges.
The three-year contract will cover data center, network and end-user operations for QBE's U.K. and Western European operations.
The integrated solution has allowed the provincial government agency to remove post-encoding check verification tasks and batch preparation workloads, resulting in reduced labor costs, based in part on recognition rates above 90 percent enabled by Parascript's image analysis technology.
Used in conjunction with Mitchell's estimating solution, APU Solutions' PartsNetwork online, real-time alternative auto parts inventory search and procurement software will give carriers enhanced reporting capabilities on alternative parts selections and trends, Mitchell claims.
The carrier will use the system to manage claims operations for its group employee benefits products, including short and long-term disability products.
Associated companies' agents can now access Combined Group's AgentDirectExpress and Quantum's RealTimeExpress in 21 states for business owners' policies.
The Pawtucket, R.I.-based specialty P&C carrier chose the SaaS delivery of Exigen's PolicyCore, BillingCore and DistributionCore systems on the basis of security, flexibility, performance and scalability.
If Greenberg were out of the picture, what would stop other companies from "poaching" executives, as the story characterizes the voluntary departure of executives for greener pastures?
In driving senior technology executives to do more with less, the financial crisis clarified the capabilities that distinguish the most successful insurance CIOs in a rapidly changing business environment.
The new version of Sircon for carriers allows appointment requests to be processed for an entire set of producers from a simple spreadsheet upload with minimal effort, according to the vendor.
CEO Steve Rasmussen says spreading business expertise across the company will support the attraction and retention of customers of both insurance and financial services product lines.
SunGard's Compass suite for policy administration enables future expansion of group business by providing support for group wealth and voluntary products.
Upon completion of the acquisition, anticipated to happen between Nov. 2009 and Jan. 2010, Perot Systems will become Dell's services unit.
Perot Systems will host the direct-to-consumer auto insurer's PeopleSoft application and provide service desk assistance.
Ease-of-use and integration capabilities have helped to streamline State Auto's insurance licensing, background check and appointment processes.
The Financial Risk Intelligence solution manages data from source systems directly to Towers Perrin's financial modeling platform, enabling insurers to assess financial risk better, gain greater visibility into their data and its lineage, and satisfy regulatory and compliance demands, according to the vendors.
The Colorado workers' comp carrier is following up a successful implementation of Valen's UnderRight predictive analytics solution with the vendor's AuditRight to ensure premium-to-exposure accuracy.
The multi-function support service enables insurance companies and distribution firms to exchange digital documents, signatures and forms during the pre-sale, new business and post-issue processing of annuity and life insurance information.
Miller is responsible for all life insurance and annuity services to New York Life's more than four million policyholders.
Accenture's provision of application development and maintenance services is aimed at helping to accelerate QBE Europe's transformation program.
Former R J Kiln & Co. executive's contribution will support SaaS global insurance service provider's effort to expand its presence in key markets in the U.K. and continental Europe.
ITS will provide professional services for ISCS's SurePower Innovation P&C automation solution.
The insurer's Web-based Planned Performance Tracking application's integration with its Navigator policy illustration system enables insurance professionals to complete a variety of service tasks with a few clicks of a mouse.
Oracle Insurance applications chosen to enable Marsh to provide end-to-end policy administration and billing processes across multiple lines of business for its customers, supporting the company's strategic BPO business.
The implementation will serve as a pilot for enterprise claim system redesign based on Oracle's Siebel Claims.
The collaboration will include integration of GRC solutions from the SAP BusinessObjects portfolio with Novell security and identity products, as well as plans for joint marketing and selling of the integrated solutions to joint customers.
Inpoint provides consulting and data services aimed at helping carriers make improved decisions about market selection, premium growth, service enhancements and product development.
The alliance fuses MajescoMastek's STG Suite with the FirstBest UMS underwriting and business analyst workstation.
FICOH anticipate better service to flood insurance customers through transitioning to Torrent Technologies systems solutions and back office services.
Kevin Murray's aggressive transformation agenda at AXA Equitable has better positioned the life and annuities firm to respond to the challenges and opportunities of the post-crisis market.
The solution currently has 20,000 users and will be rolled out to Wells Fargo Advisors entire population of advisors and support staff.
Former Colorado Farm Bureau executive will oversee Harleysville's claims, life, financial and billing systems.
One could take a cynical view of scare-mongering on the part of an industry that benefits from the perception of increased risk. At the very least, companies such as Munich Re and Swiss Re have little motivation to be skeptical about claims regarding the causes and likely persistence of global warming.
Major Korean carrier anticipates fewer payouts of fraudulent claims, leading to lower premiums, following a launch of a SAS-based system in March 2010.
Hodges will lead both U.K. life and general insurance units as part of an ongoing transformation. Aviva also announced that, upon the retirement of Tom Godlasky, Igal Mayer will become CEO for North America and Robin Spencer will be chief risk officer.
The alliance agreement covers implementation services and the transitioning of BPM software provider Cordys' Benelux professional services group to CSC.
Lori Beer's tenure as CTO of WellPoint in the wake of the Anthem merger has helped position her to drive significant change as CIO and take the carrier's IT organization to the next level.
The solution is the result of a joint venture between Exigen Capital and Hollard Insurance to market a "business process utility" solution to the insurance industry.
The new microsite provides decision support tools, improved design, enhanced metrics and more intuitive navigation, in response to customer feedback.
Changes to the ING Enroll proprietary enrollment tool include a tailored "quick quote" function, additional automated forms, and enhanced reporting and re-enrollment capabilities.
OneSource automates physician credentials verification and allows the records to be viewed in real time through a Web-based platform that is updated and available at any time, according to the vendor.
An authorized HP Exstream partner, DRC will be working with Island to convert nearly 300 documents, including declaration packets, correspondence and invoices on the HP Exstream Document Automation platform.