The Hartford Names Liam McGee New CEO
9/30/2009McGee, Bank of America's former head of consumer banking, oversaw that company's global technology and delivery in more than 30 countries.
Profile of Anthony O'Donnell
Blog Posts: 2240Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in September 2009
posted in September 2009
McGee, Bank of America's former head of consumer banking, oversaw that company's global technology and delivery in more than 30 countries.
Handren Aims to Make Mutual of Omaha's IT 'World-Class'
9/29/2009Former USAA executive Tim Handren takes a purposeful approach to Mutual of Omaha's technology architecture and IT capabilities in support of fulfilling the company's potential as an integrated financial institution.
AXA U.K. Selects Duck Creek
9/28/2009Working in collaboration with TCS, Duck Creek will supply its EXAMPLE Platform to AXA Insurance U.K. in support of the carrier's commercial business.
Brit Insurance Signs edge IPK for Enterprise Licence of Web Presentation Platform
9/25/2009U.K.-based general insurer plans wide scale deployment of edge IPK's technology to provide new and enhanced services to brokers and partners.
Carrier Confidential: Technology Transformation Puts CUNA Mutual in a Stronger Position
9/25/2009As part of its corporate transformational efforts efforts, CUNA Mutual's IT organization revamped its technology infrastructure, building an agile foundation to help the carrier grow and respond to turbulent market conditions.
Insurers Warm to Flexible Technology Architecture
9/25/2009Technology transformation is being driven by business leaders who recognize the need for a technology architecture that will efficiently support distributors' and customers' rapidly evolving demands.
Zurich and CSC to Negotiate on $2.4 Billion IT Services Deal
9/25/2009The services contract, which will be negotiated over the next six months, will cover data center and IT infrastructure managed services in Europe and North America, should an agreement be reached.
OneBeacon Chooses ProspX for On-Demand Sales Collaboration
9/24/2009The property/casualty insurance carrier will leverage the ProspX platform to connect with brokers at the initial point of opportunity.
Blue Cross and Blue Shield of Georgia Launches Zagat Health Survey Capability
9/24/2009The Zagat Health Survey tool provides a vehicle for members to review physicians based on a set of distinct criteria, creating a trusted resource to support informed member decision-making, says BCBSGA.
Guardian Implements Siemens Unified Communication Solution
9/24/2009The OpenScape Unified Communications Server and OpenScape Voice Application solution will enable Guardian to deliver advanced features, centralize and streamline its network and protect its existing technology investment, vendor says.
Web 2.0 Look Before You Leap - Before you jump into social media, ask yourself: Do you know who speaks on your behalf?
9/24/2009In order to successfully utilize the new social media tool as part of a complete, and many are now calling it a "traditional" marketing strategy, senior leadership should involve all levels of a company. But either one person or a department needs to be in charge of creating and executing the company's policy. Otherwise, your company's genuine message will get shut out by all the clutter.
Mark Berthiaume Addresses the Big Picture at Chubb
9/21/2009The enterprise IT governance and strategy initiatives driven by Mark Berthiaume, CIO of Chubb's Specialty and Commercial divisions, are highlights of a career transcending the limits of business lines and of IT itself.
Wilton Re CIO Andy Wood Focuses on the Strategic Core of IT
9/21/2009By conserving strategic capabilities and ceding operational services to external providers, Wilton Re CIO Andy Wood has built a flexible IT organization that maximizes speed while minimizing cost.
Patni Announces Cloud Services Strategy
9/18/2009The vendor's The Cloud Acceleration Program (CAP) is designed to contain customers' IT costs, protect critical assets, plan for disaster recovery, integrate global business processes, and advance business continuity and business agility.
Chubb Provides Paper-Free Solution to Agents
9/17/2009Chubb Commercial PaperFree, available to agents using Applied Systems or Vertafore agency management systems, improves on the former procedure of agents receiving a paper copy of documents through the mail or accessing them via Chubb's Web site prior to scanning them and uploading them to their agency management system.
Farmers Creates iClaims Mobile App for Customers
9/16/2009Provided free of charge to customers, the application enables policy holders to store their agent's contact information and report claims from the scene of the loss from their iPhone or iTouch.
Wawanesa Insurance to Implement Guidewire ClaimCenter
9/15/2009The Winnipeg-based P&C carrier expects ClaimCenter to enhance customer service capabilities, automate processes for operational efficiency and reduced cost, and to provide its staff with a modern, easy-to-use system, according to a joint source.
Georgia Municipal Association Chooses Innovation Group’s Workers’ Comp Claims Solution
9/15/2009GMA will use Innovation WORKS to manage claims more efficiently for approximately 500 municipalities or municipal authorities in Georgia, according to the administrator.
HealthInsight Enters Market With "Value-Based" Healthcare Administration Platform
9/15/2009The Minneapolis-based vendor's new offering for payers, TPAs and employers aims to reduce costs by identifying higher-value and lower cost treatment options and providing incentives to individuals to change unhealthy behaviors and take preventive measures.
Bob Ingram Will Oversee Heavy Tech Investment as The Hartford’s P&C CIO
9/15/2009The former Safeco CIO's priority initiatives include agent capabilities, policy admin replacement, systems simplification, remote work enablement and business intelligence.
NAMIC: Mr. President, If It Aint Broke...
9/15/2009"We agree with President Obama that financial services regulation should hold companies and regulators accountable for their actions that contributed to the financial crisis. However, it is important to remember that not every regulator failed in this crisis. Great care should be taken to avoid overreacting with any new regulatory proposal that could limit the abilities of regulators that have been effective."
Progress on Analytics, Consequences of IBM/SPSS: A Conversation With SAS's Stuart Rose
9/14/2009"Ten years ago, business intelligence was standard reporting and ad hoc query analysis; now it's profiling, forecasting, predictive modeling and optimization," says Stuart Rose of SAS. "A challenge for SPSS, as with other recent acquisitions by large global corporations like IBM, is the ability to remain focused, agile and innovative. Being privately held gives SAS the ability to pump more than 20 percent of our revenue into R&D every year and keep innovation at the forefront."
9/11: Gratitude and Vigilance
9/11/2009We must remember, in order to honor the dead, to honor the sacrifices and losses of the living, and to bear in mind that in the great sweep of history eight years is the blink of an eye. That's true from a risk management and business continuity perspective, as well as from a national security perspective.
Liberty Mutual Creates Group Life Benefits Site
9/11/2009The www.libertymutualgroup.com/grouplife site accompanies the carrier's publication of a step-by-step guide that reviews the critical tasks employers must complete following the death of an employee.
Zurich Canada Selects Guidewire Claims System
9/9/2009Zurich expects the system to deliver greater operational efficiency, improved service, and the ability to attract top talent to the company's claims team.
iPipeline Releases Enhanced Illustration Suite
9/9/2009Among the new concepts and enhancements incorporated into Illustration Suite 7.1 are the expansion of Advanced Sales to 30 concepts including Split-Dollar Comparison, Term versus Permanent, and Mortgage Acceleration; and two new Needs Analysis concepts, Key Person Valuation and Pension Maximization.
Information Builders Upgrades Insurance Performance Foundation Offering
9/9/2009Formerly known as Insurance Reporting Foundation (IRF), IPF is available as four components that can be acquired together or one at a time.
Rockingham Group Uses Blue Cod for Web Quoting Solution
9/8/2009The current release uses features of Blue Cod's Web-based quoting solution.
Clear Choice Health Plans Shifts Claims BPO to TriZetto
9/4/2009The new agreement calls for TriZetto (Newport Beach, Calif.) o provide claims administration, enrollment administration, billing, mail room and business rules configuration services.
Aon Benfield Fac to Offer Online Placement of Facultative Risk
9/4/2009FAConnect will allow Aon Benfield Fac's insurance carrier clients to submit risk placements via individual risk screens or via multiple risk upload and bind placements within five minutes of logging on, the vendor claims.
Permanent General Selects Jacada Desktop Solution
9/3/2009The Jacada solution will simplify an environment within which customer service reps currently must navigate through dozens of screens to find information customers need.
Ray Oral Named CIO of CNA Financial Corporation
9/2/2009Oral Will Succeed John Golden, the carrier's executive vice president and CIO, who will complete his tenure on Sept. 11, 2009.
AIG, Benmosche and the Vindication of Hank Greenberg
9/2/2009With the arrival of Benmosche at AIG, it is again imaginable that the brand could survive and thrive once more. And it is possible that his actions to rehabilitate Greenberg's reputation may grant the former AIG boss an opportunity for self-vindication.
NAMIC Makes Senior Officer Promotions
9/1/2009The promotions of Jimi Grande and Neil Alldredge coincide with the retirement of Carl Parks, the association's senior vice president of government affairs.
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