Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in September 2009
McGee, Bank of America's former head of consumer banking, oversaw that company's global technology and delivery in more than 30 countries.
Former USAA executive Tim Handren takes a purposeful approach to Mutual of Omaha's technology architecture and IT capabilities in support of fulfilling the company's potential as an integrated financial institution.
Working in collaboration with TCS, Duck Creek will supply its EXAMPLE Platform to AXA Insurance U.K. in support of the carrier's commercial business.
U.K.-based general insurer plans wide scale deployment of edge IPK's technology to provide new and enhanced services to brokers and partners.
As part of its corporate transformational efforts efforts, CUNA Mutual's IT organization revamped its technology infrastructure, building an agile foundation to help the carrier grow and respond to turbulent market conditions.
Technology transformation is being driven by business leaders who recognize the need for a technology architecture that will efficiently support distributors' and customers' rapidly evolving demands.
The services contract, which will be negotiated over the next six months, will cover data center and IT infrastructure managed services in Europe and North America, should an agreement be reached.
The property/casualty insurance carrier will leverage the ProspX platform to connect with brokers at the initial point of opportunity.
The Zagat Health Survey tool provides a vehicle for members to review physicians based on a set of distinct criteria, creating a trusted resource to support informed member decision-making, says BCBSGA.
The OpenScape Unified Communications Server and OpenScape Voice Application solution will enable Guardian to deliver advanced features, centralize and streamline its network and protect its existing technology investment, vendor says.
In order to successfully utilize the new social media tool as part of a complete, and many are now calling it a "traditional" marketing strategy, senior leadership should involve all levels of a company. But either one person or a department needs to be in charge of creating and executing the company's policy. Otherwise, your company's genuine message will get shut out by all the clutter.
The enterprise IT governance and strategy initiatives driven by Mark Berthiaume, CIO of Chubb's Specialty and Commercial divisions, are highlights of a career transcending the limits of business lines and of IT itself.
By conserving strategic capabilities and ceding operational services to external providers, Wilton Re CIO Andy Wood has built a flexible IT organization that maximizes speed while minimizing cost.
The vendor's The Cloud Acceleration Program (CAP) is designed to contain customers' IT costs, protect critical assets, plan for disaster recovery, integrate global business processes, and advance business continuity and business agility.
Chubb Commercial PaperFree, available to agents using Applied Systems or Vertafore agency management systems, improves on the former procedure of agents receiving a paper copy of documents through the mail or accessing them via Chubb's Web site prior to scanning them and uploading them to their agency management system.
Provided free of charge to customers, the application enables policy holders to store their agent's contact information and report claims from the scene of the loss from their iPhone or iTouch.
The Winnipeg-based P&C carrier expects ClaimCenter to enhance customer service capabilities, automate processes for operational efficiency and reduced cost, and to provide its staff with a modern, easy-to-use system, according to a joint source.
GMA will use Innovation WORKS to manage claims more efficiently for approximately 500 municipalities or municipal authorities in Georgia, according to the administrator.
The Minneapolis-based vendor's new offering for payers, TPAs and employers aims to reduce costs by identifying higher-value and lower cost treatment options and providing incentives to individuals to change unhealthy behaviors and take preventive measures.
The former Safeco CIO's priority initiatives include agent capabilities, policy admin replacement, systems simplification, remote work enablement and business intelligence.
"We agree with President Obama that financial services regulation should hold companies and regulators accountable for their actions that contributed to the financial crisis. However, it is important to remember that not every regulator failed in this crisis. Great care should be taken to avoid overreacting with any new regulatory proposal that could limit the abilities of regulators that have been effective."
"Ten years ago, business intelligence was standard reporting and ad hoc query analysis; now it's profiling, forecasting, predictive modeling and optimization," says Stuart Rose of SAS. "A challenge for SPSS, as with other recent acquisitions by large global corporations like IBM, is the ability to remain focused, agile and innovative. Being privately held gives SAS the ability to pump more than 20 percent of our revenue into R&D every year and keep innovation at the forefront."
We must remember, in order to honor the dead, to honor the sacrifices and losses of the living, and to bear in mind that in the great sweep of history eight years is the blink of an eye. That's true from a risk management and business continuity perspective, as well as from a national security perspective.
The www.libertymutualgroup.com/grouplife site accompanies the carrier's publication of a step-by-step guide that reviews the critical tasks employers must complete following the death of an employee.
Zurich expects the system to deliver greater operational efficiency, improved service, and the ability to attract top talent to the company's claims team.
Among the new concepts and enhancements incorporated into Illustration Suite 7.1 are the expansion of Advanced Sales to 30 concepts including Split-Dollar Comparison, Term versus Permanent, and Mortgage Acceleration; and two new Needs Analysis concepts, Key Person Valuation and Pension Maximization.
Formerly known as Insurance Reporting Foundation (IRF), IPF is available as four components that can be acquired together or one at a time.
The current release uses features of Blue Cod's Web-based quoting solution.
The new agreement calls for TriZetto (Newport Beach, Calif.) o provide claims administration, enrollment administration, billing, mail room and business rules configuration services.
FAConnect will allow Aon Benfield Fac's insurance carrier clients to submit risk placements via individual risk screens or via multiple risk upload and bind placements within five minutes of logging on, the vendor claims.
The Jacada solution will simplify an environment within which customer service reps currently must navigate through dozens of screens to find information customers need.
Oral Will Succeed John Golden, the carrier's executive vice president and CIO, who will complete his tenure on Sept. 11, 2009.
With the arrival of Benmosche at AIG, it is again imaginable that the brand could survive and thrive once more. And it is possible that his actions to rehabilitate Greenberg's reputation may grant the former AIG boss an opportunity for self-vindication.
The promotions of Jimi Grande and Neil Alldredge coincide with the retirement of Carl Parks, the association's senior vice president of government affairs.