Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in August 2010
The U.S. P&C carrier has gone live on the STG Billing product, and Bankok-based Ocean Life will implement Mastek's ElixirAsia enterprise policy administration solution across all its lines of business.
The storm will strike the Virgin Islands later today and has the potential to affect the U.S. mainland, with North Carolina at greatest risk.
Economic pressures, evolving technology and increasing comfort with partner management are combining to force insurance executives to expand their views of what can be sourced externally.
The PipelineClaims implementation follows the implementation of corporate financial systems, a data warehouse and an agent portal as the latest phase in the Rhode Island-based carrier's APEX technology transformation.
Rather than push products, New York Life's new 'GuaranteesMatter' website seeks to educate consumers on the strength of mutual companies and the value of life insurance and annuities as part of a retirement strategy.
One of the potential problems of regulatory enthusiasm is that rules appropriate for some kinds of companies may not be appropriate for some others.
"The NAIC's commitment to an open dialogue is a hallmark of our process, and health reform deliberations are no exception," said Jane L. Cline, NAIC President and West Virginia Insurance Commissioner. "With close to 300 open conference calls and public meetings and more than 400 public comments, our inclusive process has allowed many different parties weigh in on this issue."
Economic and technological pressures are making claims system modernization increasingly urgent as insurers seek to differentiate themselves through service capabilities while gaining much-needed efficiencies.
Carriers should also remain aware of the potential for BPO consolidation and take appropriate contractual and SLA actions so that should their provider become acquired or acquire other BPO resources, there is no to minimal impact to the carrier's operations and/or their customers.
The implementation is the first of several parallel efforts to implement its Innovation Insurer components, including Insurer Policy and Insurer Clams, for WCSI's customer, Mountain West Farm Bureau.
Banta, named COO of Amerisafe in 2008, will continue to serve in that capacity at the Lousiana-based specialty workers' compensation writer.
The application services agreement is aimed at helping Sun Life Financial improve service for its customers and enhance overall IT and operational efficiencies.