Universal Group Extends Implementation of Guidewire InsuranceSuite
3/29/2012The Puerto Rico-based P&C insurer has added reinsurance management and client data management to its Guidewire InsuranceSuite implementation.
Profile of Anthony O'Donnell
Blog Posts: 2240Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in March 2012
posted in March 2012
The Puerto Rico-based P&C insurer has added reinsurance management and client data management to its Guidewire InsuranceSuite implementation.
Aflac Uses Harvard ManageMentor Software for Employee Education
3/29/2012Harvard ManageMentor gives Aflac users instant access to practical Business information through audio downloads, video clips, interactive activities and other tools.
Pitney Bowes Powers Claims Functionality for 1st Guard iPhone App
3/29/20121st Guard uses the vendor's Spectrum product for the claims portion of the insurer's TRUCKER1 app, which allows drivers to access their coverage information and get back on the road quickly when they have a claim.
Co-operative Insurance Licenses CSC Claims Software
3/28/2012The Vermont-based P&C carrier has selected CSC's RISKMASTER, Vendor Solutions Suite and 2Work products.
Conning Upgrades Financial Modeling Platform
3/28/2012Version 5.6 provides clients with enhanced next generation tools to better recognize major shifts in the bond markets following the global financial crises, according to the vendor.
How to Build a Modern Claims Experience
3/27/2012Claims have become the next battleground for winning and retaining customers, and insurers are exploring new ways to apply people, process and technology to create a superior customer experience.
Fraud Fighting Good, Not Bad for Customer Experience says CNA's Claims Head
3/22/2012Analysts and vendors suggest that use of effective anti-fraud tools will at least minimize any potential affect on customer experience.
Geithner on Late FIO Reports: Sorry, But We Want to Get It Right
3/21/2012Treasury Secretary Timothy Geithner says he doesn't think there's a lack of resources at the FIO, just a desire to work "carefully."
Microinsurance Is a Growth Opportunity for Carriers, Says Accenture Study
3/20/2012Insurers that apply effective technology, business practices and alliances can tap not only a profitable microinsurance market but can also win customers who rise economically over time to become prospects for traditional products.
Prudential Names Jim Pogue to Head Group Life Products
3/16/2012The appointment of the thirty-plus year group insurance veteran will follows the February 2012 appointment of Joseph Hayes as Prudential Group Insurance CIO.
Admiral Gets Quick Results With FICO Anti-Fraud Technology
3/15/2012Leading car insurance specialist finds £250,000+ in suspected fraud within first nine days through use of a new claims fraud system based on FICO Blaze Advisor.
AXA Insurance Taps IBM to Leverage Growth Opportunity in Romania
3/14/2012Using its Smarter Computing approach, says it will help AXA through what the vendor describes as a massive four-year systems integration project designed to streamline risk management, consolidate data, and work to lower operational costs by automating several pieces of the insurance process.
The Dominion Selects Guidewire BillingCenter
3/14/2012Building on an existing relationship dating to the 2007 implementation of Guidewire ClaimCenter, The Dominion will use BillingCenter for direct and broker billing.
NAIC: Oklahoma Insurance Commissioner Doak Didn't Speak for the Organization
3/7/2012Oklahoma Insurance Commissioner's assertion that the Federal Insurance Office is unconstitutional was his opinion, not that of the NAIC.
Jackson National Life's "Genius" Project Boosts Annuity Service, Reduces Errors
3/7/2012Jackson's Genius system leverages Thunderhead to provide call center reps with real-time access to unbundled annuity product information customized to the policy level.
NAIC Member Strikes Back: FIO "Unconstitutional"
3/6/2012At the NAIC's spring meeting in New Orleans, Oklahoma Insurance Commissioner John Doak called the FIO an unconstitutional usurpation of states' rights.
Attorney Suggests Royce Wants FIO to Supplant NAIC
3/2/2012Since the NAIC acts in an advisory rather than a compulsory role toward the state insurance regulators, it does not act as a regulator, says Michael Nelson, chairman of law firm Nelson Levine de Luca & Horst.
Reflections on MetLife's New Data Vendor Management Group
3/1/2012The insurer's creation of the group for the management and governance of contracts and third party vendors shows recognition of new vendor management challenges.
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