Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in May 2011
A competitive claims experience requires clear, accurate and timely customer communications - an elusive goal for insurers bound by aging legacy systems.
Gilmartin recommends that carriers implement modern document management systems, predictive models, and data warehouses.
The demonstrated maturity of newer core systems is reshaping the risk/reward ratio of modern systems, as vendors' shifting rhetoric reveals.
The managed repair network exemplifies Innovation Group's strategy to provide software and services that can help tier 2 and tier 3 P&C companies to compete with large national insurers.
Working in tandem with the vendor’s product definition tool, EXAMPLE Author, Product Studio will more radically reduce the time, cost, and effort it takes to respond to market opportunities and changes, Duck Creek claims.
The Korean non-life ensurer aims to strengthen its risk management capabilities in light of the demands of Solvency II and other regulation.
The fully integrated mobile application provides financial advisers and policy holders with real-time, platform-agnostic access to application status, account balances, commission payments and transaction processing on all versions of FIS's ALIS policy administration system.
Seeking to offer the greatest ease-of-doing business in the small business insurance market, CNA has implemented capabilities to both improve traditional agency management upload and to ACORD XML bi-directional integration.
FBD chose FINEOS Claims to enable the large Irish carrier manage its claims more effectively and efficiently, and also assist in identifying fraudulent activity more easily.
Allianz Suisse expects the upgrade to help the company develop better customer service and an improved user experience while reducing overall operational costs.
The Maryland-based spectator liability insurer sought ad-hoc reporting and quick access to reports and dashbords.
Growth of a "new normal" business environment driven by the economic downturn will reverse a trend of slow BPO growth.
Erie's independent agents will be able to transfer data from illustrations directly into the vendor's iGO e-App intelligent fillable form to power what the vendor calls an integrated user experience.
Colonial Life's "Youville" feature of its Benefits Learning Center aims at providing an entertaining way for employees to learn about their benefits.
State Farm talks with Insurance & Technology about the insurer's adoption of social media management tools and processes.
The insurance industry-funded Institute for Business & Home Safety has opened a new facility that can replicate the effects of hurricanes in order to yield data about the relative merits of various building materials.
Rapid implementation of Guidewire's BillingCenter has given the U.S.
subsidiary of Admiral Group PLC greater functionality, process
automation and better data integrity.