Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in October 2011
Consolidating down to a single policy administration system would be a dream-come-true for many insurance CIOs, but given the capabilities of modern systems architecture, it's not necessarily the right objective.
Both the vendor and carriers shopping for modern life and annuity policy administration platforms will benefit from Elixir NA's debut implementation at Wawanesa Life.
Palm was most recently managing director-technology at from RBC Wealth Management (Minneapolis). Palm formerly held senior leadership roles in technology at Fingerhut/Federated, American Express, and Booz, Allen & Hamilton.
The carrier identified Elixir from among available systems as the best fit end-to-end platform available to meet its objectives of straight-through processing, reduced product development time and enhanced customer service.
Guidewire will pay an undisclosed sum to Accenture, and the two companies will cross license patents.
The Temkin Group just released the results of its 2011 Trust Ratings, based on a poll of 6,000 U.S. consumers about 143 companies across 12 industries, and readers may be shocked to see an insurer in the number-one spot.
CIO of Consumer Insurance Karl Uphoff supported explosive growth and vastly improved efficiency at Chartis' high-net-worth consumer business.
Mike Anselmo, CIO of Narragansett Bay Insurance Co., leverages leading-edge IT ideas, such as SaaS delivery of core systems, to support rapid growth within a targeted business niche.
Manulife EVP and CIO Joe Cooper balances local and global concerns within a collaborative, federated technology organizational approach.
SVP and CIO Dan Greteman's mastery of large-scale IT delivery and change management helped drive the success of Nationwide's commercial business consolidation program.
XL chose selected features of Cover-All's NexGen BI offering based on the vendor's insurance expertise and flexible technology.
While insurers are typically prudent about solution selection, they often short-cut the contract phase for solutions whose pricing can be "all over the map." Spend consultant Jeff Muscaralla of NPI offers the three "Rs" of transformation cost control.
The Quebec-based P&C insurer will standardize on ClaimCenter across its 27 independent member companies in order to enable consistent, high quality customer service and enhance its vendor management capabilities in support of an improved customer experience.
Insurers need to navigate privacy and public relations problems when examining newly available data sources for fraud, and on a practical level they need to discard manual approaches for Big Data-style automated analysis.
Leaps in processing power herald the era of Big Data and foreshadow new competitive battlefields for the information-driven business of insurance.
Jackson National Life's "Long-Term Smart" business strategy behind the life and annuities carrier's outstanding success during times of trouble is backed by a single-platform, legacy-wrapping IT strategy aimed at mitigating risk, minimizing complexity and leveraging existing assets together with new technology.
The trajectory of Bob's career brought him through increasingly broad responsibilities and tested him through the rigors of major mergers and acquisitions. His continued eminence from Colonial Life, through UnumProvident to Unum, demonstrated his outstanding worth to those organizations through all their changes.
HMS will perform data mining, coordination of benefits and cost avoidance, overpayment recoveries, and clinical reviews for BCBSM's government programs.
Steve Jobs understood the relationship of the aesthetic to the utilitarian, he understood the importance of liberating and encouraging creativity, and he demonstrated that the hipster sensibility could be reconciled to the capitalist ethos of competition.
Joe Cooper, CIO, Manulife sees BPM, robust networks and BI/analytics offering opportunities for competitive differentiation in an industry moving beyond cost obsession.
The regional P&C carrier offers potential synergies to Nationwide through its SOA-based technology environment and focus on using leading-edge technology to improve ease-of-doing business.
The Galveston, Texas-based insurer anticipates that iPipeline's iGo e-app and Illustrations Integrator will enable producers to leverage straight-through processing to market, sell and process life insurance products with greater accuracy and speed.
Desjardins General Insurance ensures the success of its BI initiative through enterprise commitment, an emphasis on business competence And sound change management.
What steps must insurance companies take to move beyond point solutions to enterprisewide business intelligence that drives informed, data-driven decision making at all levels of the organization?