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 Anthony O'Donnell

Profile of Anthony O'Donnell

Blog Posts: 2240

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.

Articles by Anthony O'Donnell
posted in October 2011

Rethinking the Single-Platform Policy Admin Strategy

Consolidating down to a single policy administration system would be a dream-come-true for many insurance CIOs, but given the capabilities of modern systems architecture, it's not necessarily the right objective.

Allianz Life Names Jeff Palm CIO

Palm was most recently managing director-technology at from RBC Wealth Management (Minneapolis). Palm formerly held senior leadership roles in technology at Fingerhut/Federated, American Express, and Booz, Allen & Hamilton.

Which Insurer Do Customers Trust Most?

The Temkin Group just released the results of its 2011 Trust Ratings, based on a poll of 6,000 U.S. consumers about 143 companies across 12 industries, and readers may be shocked to see an insurer in the number-one spot.

Will You Spend Too Much on Your Transformation Initiative?

While insurers are typically prudent about solution selection, they often short-cut the contract phase for solutions whose pricing can be "all over the map." Spend consultant Jeff Muscaralla of NPI offers the three "Rs" of transformation cost control.

Groupe Promutuel Standardizes on Guidewire's ClaimCenter

The Quebec-based P&C insurer will standardize on ClaimCenter across its 27 independent member companies in order to enable consistent, high quality customer service and enhance its vendor management capabilities in support of an improved customer experience.

Regards to Unum's Bob Best on His Retirement

The trajectory of Bob's career brought him through increasingly broad responsibilities and tested him through the rigors of major mergers and acquisitions. His continued eminence from Colonial Life, through UnumProvident to Unum, demonstrated his outstanding worth to those organizations through all their changes.

A Brief Roundup of Selected Steve Jobs Tributes

Steve Jobs understood the relationship of the aesthetic to the utilitarian, he understood the importance of liberating and encouraging creativity, and he demonstrated that the hipster sensibility could be reconciled to the capitalist ethos of competition.

The 4 Prerequisites of Business Intelligence

What steps must insurance companies take to move beyond point solutions to enterprisewide business intelligence that drives informed, data-driven decision making at all levels of the organization?

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