Profile of Peggy Bresnick KendlerContributing Writer
Blog Posts: 311
Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered projects. In addition, she has been a regular contributor to Bank Systems & Technology since 2003 and to Insurance & Technology since 1996.
Articles by Peggy Bresnick Kendler
posted in April 2008
How can telepresence and videoconferencing technology help insurers enhance customer satisfaction, improve distributor performance and optimize operations? What are the requirements and success factors insurers should address to maximize the value of their investments in telepresence and videoconferencing solutions? And what are some of the future capabilities that the technologies may offer?
Insurance companies must compete with other industries for a diminishing supply of skilled workers. What role does carriers' IT play in attracting and retaining top talent, and how can companies leverage Web 2.0 tools to recruit qualified workers?