Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in June 2011
Speed of implementation factored heavily in AIX's choice of Cover-All's NextGen Business Intelligence Suite.
The Ft. Lauderdale, Fla.-based carrier will use PTS's suite to support its insurance, managing general underwriting, billing and claims services operations.
By adding its forms to the Laser App library, SBLI will be able to simplify the account opening process for agents, decrease the time it takes to auto-populate fields on applications and make information retrieval from CRM systems much easier, the vendor claims.
The Valen solution is aimed at growing KESA's market share of higher quality workers' compensation business in Kentucky.
Insurers are deploying maturing workforce management, advanced analytics and flexible core technologies, often in new combinations, to achieve competitive distinction in their claims service and operational effectiveness.
Chicago-based CNA has embarked on a multiyear journey at the center of which is the upgrade of its core claims system.
Along with consolidating its claims platforms, Accident Fund sees analytics as a key component of a strategy that puts the right tools in the hands of employees with the goal of achieving better results for customers.
Faced with demanding service levels, VSP has partnered with Verint to improve claims processing efficiency and better adjust workloads to meet service deadlines without incurring unnecessary overtime.
Trade associations praised Woodall's understanding of the state insurance regulatory system and his appreciation of the less risky nature of the insurance industry with reference to the potential for systemic risk in the financial services industry.
Under the influence of regulation, shifting consumer attitudes and thoughtful product development, usage-based insurance offerings have quietly caught on and now insurers and service providers are betting on growth.
Stereotyped as a laggard adopter of technology, the insurance industry is in the vanguard of a recovery in operational and capital IT spending.
This could be the greatest change in e-business since the internet was created, but that's not necessarily a good thing, as New York Life's Ken Hittel observes in an exchange with Insurance & Technology.
Praised by ICANN as a liberator of innovation, the new gTLD program may bring new marketing opportunities to the insurance industry but also compels insurers to defensively apply for expensive domain names to protect their brands.
Fires, floods and volcanic eruptions add to an already extraordinary year of catastrophes, even before the Atlantic Hurricane Season warms up. Will St. Louis be chest-high in water?
In his newly created position, the former Fireman's Fund exec will unite CNA's production and sales team with its product development leaders.
The initial offering, Life as a Service, is primarily designed for firms whose core offerings do not include basic life insurance products, such as duly authorized property and casualty writers with the need to provide life products for their distributors, as well as health insurers offering life products and life insurers seeking to ramp up new lines of business rapidly.
With added agency bill capability, Billing Stream will help P&C carriers reduce their administrative burden, gain greater flexibility in billing issues with agents and increase agent satisfaction, the vendor asserts.
Torus' use of OutLine Systems' ProducerOne to streamline producer onboarding builds on completion of the carrier's ESCAPE broker portal initiative.
KeyMark will help Loudon establish a modern content management solution for scanning, indexing and retrieval within its claims and underwriting departments.
The acquisition builds on CSC's strategic business efforts in Latin America, where banks and insurers are seeking to modernize their IT capabilities.
URS v7.1, which adds support for a Microsoft SQL Server relational database streamlines navigation, reduces training time for first-time users, and provides a clear snapshot of workload for both individual users and companies.
Wynsure will support policy quoting, underwriting, policy administration and claims in support of Symetra's growing life and disability insurance income operations.
TaskManager is designed to improve ease of doing business through agent and underwriter collaboration, afford greater visibility into workload allocation and improve efficiency and productivity, according to the vendor.
The PCIS BI module offers a robust, browser based analytics and ad hoc reporting environment that enables carriers to identify trends, budget cash flow, better predict outcomes, and uncover potential incidents of fraud.
The newest features of the product include provide self-insured companies, corporate and carrier claims departments, insurance pools and third-party administrators with broader capabilities in analytics and policy management, as well as enhanced user interface and better integration with Microsoft Outlook and other associated applications.
CodeObjects' solutions will help ACG achieve speed to market, flexibility and reduced cost to maintain to ensure continued customer satisfaction and market competitiveness, according to CIO Brent Stahlheber.
Wipro is tasked with developing a technology platform to speed up the closure process substantially and ensuring compliance with Lloyd's 10 day reporting and management reporting requirements.
The vendor's PolicyEX tool, which delivers policies through use of a secured website, email messages and identity protection, will speed payment of commissions, give greater visibility into the delivery process and result in faster reissuing of policies, among other benefits, according to iPipeline.
As part of the FEMA contract, CSC will also use its Vendor Solutions Suite software to enhance the DSA's ability to track and efficiently manage claim-related activities.
The Paris-based company says that the proposed sale to Intact Financial Corporation, a leading P&C insurer in Canada, is the most efficient way to maximize value creation.