Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in November 2012
Through the application created in collaboration with Infor and Forrester, the Swedish mutual insurer anticipates better management of sales leads and tailored customer communication in real time.
With Cover-All’s support for ISO-based products, Mountain West Farm Bureau anticipates greater speed-to-market for new products, along with diminished maintenance on rating updates, ease-of-use and paperless efficiencies.
Insurers have failed to achieve the promise of modern, configurable claims systems in significant measure, but cloud is likely to help carriers to leapfrog to future-proofed modern capabilities that can take advantage of data analytics.
Celent's scenario of significantly lessened auto premium gained plausibility with National Transportation Safety Board's call to standardize safety technologies on new vehicles
Folksam's invitation for customers to suggest advertisements had amusing results, but the insurer's customer intimacy is also demonstrated by its collaboration with vendor Infor to create a new Customer Interaction Hub.
If Hurricane Katrina starkly exposed the fiscal inadequacy of the National Flood Insurance Program, Hurricane Sandy has only re-emphasized the need to maintain the momentum of reform in progress. Oregon Congressman Earl Blumenauer, a champion for reform of the NFIP, shared thoughts with I&T.
Key observations from the post-disaster damage survey include wind damage well inland, mature shallow-rooted trees falling and the lack of risk mitigation features, such as engineered storm shutters.
If one wants to see what's happening and one doesn't have an occupational reason to be there — e.g., a reporter, relief worker or claims adjuster — then go there to help. Bring supplies, offer labor, but don't go there just to consume someone else's pain.
PPlus has adopted RxEOB’s emWellics mobile platform on the rationale that providing members with tools that fit their mobile-influenced lifestyle will help them to be more engaged in their healthcare and more supported in their personal health maintenance.
Other important factors in growth will be cultural diversity, attraction of workforce talent, and a better understanding of one’s genuine differentiators, according to a panel of winners of Insurance & Technology’s Elite 8 Award and industry vendors.
Carriers that have navigated the initial business continuity challenges of Hurricane Sandy are ramping up to deal with increased claims volume as power is restored to policyholders.
The global specialty insurer has adapted its industry-leading ESCAPE portal capabilities from its beginnings in excess casualty to commercial E&O and healthcare/medical professional liability.
Property/casualty insurers may find themselves reconsidering their business continuity plans and reevaluating catastrophe models and claims response strategies, say industry analysts.