Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in November 2011
Tim Wolfe, Director of CNA's Special Investigative Unit (SIU), tells how the Chicago-based P&C carrier's SIU has evolved with changing business challenges and technology opportunities.
The carrier's hub-and-spoke architecture minimized the integration and data challenges related to the implementation.
Stonebridge Life's Encore Dental direct-to-consumer website has increased the conversion rate by double digits through intermediation of animated "interactive assistant" Harvey; Aetna and other insurers have enjoyed similar successes.
Insurers have tended to scramble to meet new regulatory demands only when forced to do so. But technology is giving insurers ways to build compliance agility -- and business value -- into their processes and capabilities.
Some people out there understand insurers' actions, but carriers need to do a better job of communicating the impact of fraud to the general public and honest policyholders in particular.
Overruling conventional wisdom on platform standardization, CUNA Mutual has implemented a choice model for mobile computing and is matching corporate devices to 18 distinct user types within the enterprise.
Andy Wood raises 10 percent of the Run for Our Sons team’s contribution of $278,000 for research into a cure for Duchenne Muscular Dystrophy
The acquisition of LexisNexis' insurance software business by Genstar Capital will benefit insurance carrier customers while clarifying LexisNexis' insurance-related business and delivering a cautionary message to companies ambitious to enter the insurance software market.
Technology executives at an I&T Executive Summit roundtable agreed that rules-based, configurable systems had arrived, but disputed what was the system of record and how much technology really matters.
Insurers must deliver the basics of mobile capabilities and expect to adapt to customer demand as it emerges, according to Michael Yetter, director of eBusiness Development, Independence Blue Cross, speaking at Insurance & Technology's Executive Summit.
Systems compatibility and aggressive action following the Duck Creek acquisition have enabled rapid integration progress, but industry observers suggest that it's too early to declare "Mission Accomplished."
Life insurers face a new data management challenge as state regulators demand that they proactively search for life insurance beneficiaries. But who really benefits?
The Massachusetts-based holding company, which does business as Merrimack Mutual, Cambridge Mutual, and Bay State, tapped iPartners for quality of its product, and the company's extensive P&C insurance expertise and specific knowledge of the company's own core systems.
Andy Wood will run his first marathon to raise funds for research into Duchenne Muscular Dystrophy, in honor of his wife's young cousin and other individuals and families affected by the disease.
What are your senior insurance technology officer peers' budget priorities for the coming year? We'd like to know and we're sure you would, too.