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AXA's Global IT Boss Keeps it Simple

Etienne Aubourg, CEO of AXA Technology Services, applies the lessons of manufacturing to AXA Group's Paris-based global technology organization.

Modular Architecture

AGS currently is driving the creation of shared functionality with a services-oriented architecture model, according to Aubourg. "This is an ongoing process," he notes. "But more and more, we will get some bricks, some modules that can be reused from one application in one country to another application in another country."

Since its founding, AXA Tech has improved the corporate bottom line by approximately $300 million, according to Aubourg. In concert with AGS, he says, it has significantly improved the quality of service and enabled IT spending corporatewide to remain flat from 2002 to 2007 -- a period of significant growth for AXA.

"We believe that IT should provide 5 percent to 8 percent productivity annually, meaning doing the same thing with less resources or more with the same resources," Aubourg says. That belief, he adds, is based on insights learned in manufacturing and has led to the development at AXA Group of an operating model that "not only allows us to clean up what needs to be cleaned up, but also gives us room for investment."


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Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio

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