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Capital Taps Agencyport for Distribution Overhaul

The insurer is in the midst of a full core systems revamp.

Capital Insurance Group (CIG), a P&C carrier serving Western states, will implement three products from Boston-based Agencyport: its AgencyPortal web-based distribution platform, the Turnstile form automation service, and the Connect5 routing and orchestration platform.

CIG's goal is "to create a differentiating online point of sale experience," it says in a statement. The implementation comes as the company is also replacing its other core systems.

“CIG is undergoing a significant multi-year core consolidation and improvement initiative,” Walt Bennett, VP of underwriting, explained in a statement. “At the same time, we recognize important revenue growth opportunities. AgencyPortal will allow us to differentiate from our competitors, drive speed to market, and provide greater automation support for both consumer and agent constituencies—all amidst backend replacement.”

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

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