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Policy Administration

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ISCS Names Kiekhaefer Director of Marketing and Usability

Kiekhaefer has served as a consultant in areas such as market research and software usability for clients including Cisco Systems, Stanford University and various large pharmaceutical companies.

P&C policy administration systems vendor ISCS (San Jose, Calif.) has named Phil Kiekhaefer, Ph. D., director of marketing and usability. Kiekhaefer's responsibilities include developing usability programs for insured and agent Web portal development and driving client communication on usability, according to an ISCS news release.

Prior to joining ISCS, Kiekhaefer was an independent consultant for 15 years, specializing in market research, software usability, and Internet initiatives, according to the ISCS source. His clients included Cisco Systems, Stanford University, and many well-known pharmaceutical companies as well as social networking, enterprise software, and mobile application start-ups.

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio

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