Shift to Independent Agents Compels Insurers to Modify Practices

With the industry's shift to the independent agent model, what kinds of technologies and systems must carriers deploy to boost agent performance and efficiency? What types of functionality are required — today and in the future? Finally, how is the changing demographic and cultural makeup of the field force altering expectations about the role of technology in insurance distribution and the types of tools agents use?

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Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio