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I&T Staff
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Voice Recognition

Rancho Santa Margarita, Calif. • Vangard Voice Systems has introduced AccuSPEECH middleware products, which enable speech for entering and accessing data on electronic forms residing on mobile devices. The product suite is platform-independent, compatible with all major voice engine products and integrates seamlessly into existing workflow procedures that run on WinCE, Web-based or Java applications, according to Vangard.

Disaster Recovery

Westford, Mass. • NetScout Systems released nGenius Performance Manager Standby Server, which allows network managers and operations staff to monitor network and application activity during a crisis should the primary server go offline, according to the company. NGenius shows the status of applications, systems, users and services, and can be deployed in local networks, off-site data centers or with third-party companies contracted specifically for disaster recovery.

Application Assessment

Atlanta • SPI Dynamics launched AMP 2.0, a Web-based Assessment Management Platform that automates security risk management, measurement and tracking by providing a global view of a carrier's application security with centralized control. AMP allows carriers inter-departmental information sharing and collaboration in order to remove security vulnerabilities early in the software development life cycle, while providing the metrics enterprise executives need to monitor and track progress, says SPI.

Measuring Risk

New York • Advisen has introduced a hospital professional liability claims benchmarking system to help commercial healthcare insurers manage risk for medical malpractice. Powered by a database that includes 10-year loss runs from more than 1,400 U.S. hospital facilities, the interactive solution enables underwriters, brokers and risk managers to benchmark hospital claims against similar entities to evaluate and maintain risk management programs more effectively, says Advisen.

Investment Reports

Lawrenceville, N.J. • Albridge Solutions has enhanced its Albridge Wealth Reporting (AWR) tool to include detailed policy attributes such as premiums, party information, riders and policy status on a broad range of insurance products, according to the company. Gathered from more than 60 carriers, the information will enable the AWR solution to provide investment advisors with a single comprehensive relationship report that integrates a client's insurance and investment product information.

Performance Monitors

Atlanta • Application partners and spinoff iPartners have released performance indicator iScorecard and customizable user interface iDashboard for property and casualty insurers. According to the vendors, iScorecard is an easy-to-use way to monitor more than 40 key performance indicators -- such as loss ratios, open/close claim ratios and severity of claims. IDashboard helps insurers make more-informed business decisions by measuring company performance and representing that information using graphs, maps and charts.

E-Mail Management

White Plains, N.Y. • ASC added e-mail response management (ERM) to its INSPIRATIONpro monitoring solution. ERM systems automate e-mail acknowledgements and responses to standard customer inquiries, and when integrated into INSPIRATIONpro, they allow systematic and standardized monitoring with identical evaluation templates for all media types, including fax and computer screen, says ASC.


Hopkinton, Mass. • EMC added high-end configurations to its flagship EMC Symmetrix DMX-3 storage array, such as Fibre Channel disk drives, which enable the system to store more information from more applications on a single array, manage multiple tiers of storage, and simplify and extend the benefits of information life cycle management to more applications.

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