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Virtual Roundtable: Enterprise Content Management

Insurers increasingly have to face the challenge of meeting security requirements while at the same time keeping pace with new methods of sharing and creating content.

The growing reliance on a variety of communications channels and collaboration tools -- including e-mail, instant messaging, wikis, social networking sites and video -- is producing an overwhelming volume of business content at companies of every size and type. Dealing with this unstructured information is a particularly acute challenge in the insurance industry, where regulatory compliance requires carriers to secure sensitive data while end-user expectations demand 24-hour access to information. How can insurers balance security and compliance burdens in a Web 2.0 world with the need to facilitate access to content for employees, customers and partners -- all while improving control, reducing complexity and eliminating inefficiencies?

Rick Cantor, Knowledge Management Practice Manager, Chubb Commercial Insurance
Nicole Kealey, Group Product Marketing Manager, Financial Services, Adobe
Phil Hargrove, Insurance Technology Adviser, Vertafore

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio

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